Receptionist Award jobs in Victoria

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Shaping the future of real estate for a better world 
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

What this opportunity involves:
As a Corporate Receptionist at JLL, you'll be the welcoming face of our organization, creating exceptional first impressions and fostering positive client experiences in a premium corporate environment. You'll serve as the vital first point of contact for visitors, clients, employees, and vendors, ensuring every interaction reflects our commitment to excellence and hospitality. In this dynamic role, you'll manage front-of-house operations with professionalism and warmth, coordinating everything from visitor registration and meeting room logistics to facilities support and vendor management. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and as a Corporate Receptionist, you'll play an essential part in bringing this vision to life every day. You'll proactively anticipate needs, resolve operational challenges, and maintain impeccable standards across reception and client-facing spaces. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you work alongside facilities teams, building management, and colleagues to deliver seamless service that makes a meaningful difference.

An overview of the role:
Serve as the first point of contact for visitors, clients, employees and vendors, maintaining a professional and welcoming presence while managing visitor registration, badge access and phone inquiries
Coordinate meeting room bookings, setup and logistics including catering arrangements and audiovisual equipment, ensuring seamless experiences for all users
Conduct daily inspections of reception and client-facing areas, manage pantry and stationery supplies, and ensure all spaces meet our high standards of presentation and functionality
Oversee courier services, mail distribution, and facilities management including service requests via building management platforms, defect tracking and coordination with building security and vendors
Respond promptly to service requests and operational issues, support the Senior Facilities Coordinator with administrative duties, and consistently deliver client-focused service that meets all KPIs and standards

Sounds like you? This is what we are looking for:
Proven experience in a receptionist, front-of-house, or customer service role within a corporate or professional services environment with exceptional interpersonal and communication skills
Strong organizational abilities and attention to detail with the capacity to manage multiple priorities simultaneously in a fast-paced, dynamic setting
Proficiency with Microsoft Office Suite and comfort learning facility management systems, visitor registration platforms and service request ticketing tools
Professional presentation and proactive problem-solving mindset with the ability to anticipate needs, take initiative and resolve issues independently while maintaining confidentiality
Experience with building management platforms, audiovisual equipment troubleshooting, vendor management and workplace health and safety practices (preferred)

Benefits:
Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices

What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 
Interested candidates, please apply following the link below quoting job reference number REQ540904
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.