Receptionist Medical Receptionist jobs in Illawarra NSW

Medical Receptionist – Casual (2–3 days per week)

Lakeside Medical Practice – Warilla NSW

About Us

Lakeside Medical Practice is a well-established, accredited general practice located in the heart of Warilla. Our team of dedicated doctors, nurses, and administrative staff are committed to providing high-quality, patient-centred healthcare in a friendly and supportive environment.

About the Role

We are seeking a motivated and reliable Medical Receptionist / Administration Assistant to join our team on a casual basis (2–3 days per week).

As this is an urgent recruitment requirement, we are only considering applicants with previous Medical Reception experience in a medical practice or healthcare setting. Applicants without relevant Medical Reception experience will not be considered.

Applicants must also be flexible and available to work one Sunday every fortnight as part of the roster.

The ideal candidate will have excellent communication skills, a professional manner, and the ability to work efficiently within a busy medical practice.

Key Responsibilities

• Welcoming patients and providing excellent customer service
• Answering phones and managing appointment bookings (HotDoc/Medical Director experience highly regarded)
• Processing Medicare and private billing
• Managing recalls, results, and correspondence
• General administrative and reception duties
• Assisting doctors, nurses, and patients as required
• Scanning, filing, and maintaining accurate patient records
• Handling incoming emails, faxes, and general administrative tasks
• Supporting the day-to-day operations of the practice
• Maintaining confidentiality and professionalism at all times

Essential Criteria

• Previous experience as a Medical Receptionist or in a healthcare administration role within a medical practice is mandatory
• Experience using medical practice software (Medical Director, Best Practice, Genie, etc.) is highly desirable
• Strong attention to detail and ability to multitask in a fast-paced environment
• Excellent communication and customer service skills
• Friendly, reliable, and team-oriented attitude
• Flexibility to cover additional shifts when required (desirable)

What We Offer

• Supportive and welcoming work environment
• On-the-job training specific to our practice systems
• Convenient Warilla location with free parking
• Opportunities for ongoing professional development

If you are passionate about patient care and enjoy being part of a dedicated healthcare team, we'd love to hear from you.

To Apply

Please submit your resume outlining your availability and relevant experience.

Please note: This role requires previous experience in a medical practice or healthcare setting. Applications from candidates without relevant medical reception or healthcare administration experience will not be considered.

Job Type: Casual

Pay: $28.00 – $35.00 per hour

Work Location: In person