Skip to main content
Post your resume and find your next job on Indeed!

Receptionist Medical Receptionist jobs in Illawarra NSW

Sort by: -
    • We are looking for an experienced receptionist/career administrator to be the first voice our clients and callers hear when they call LifeAbility Plan…
    • Medical receptionist: 1 year (Preferred).
    • This position encompasses a wide variety of duties from the usual “Meet and Greet”, taking telephone calls, making…
    • View all Seaview Clinic - Dr R. McGrath jobs - Wollongong jobs
    • Salary Search: Medical Receptionist salaries in Wollongong NSW
    • The medical reception role is the primary point of contact for our patients.
    • High standard of compassion and customer care.
    • Enthusiastic and eager to learn.
    • Proven experience as a receptionist, administrative assistant, or in a similar role (automotive experience is a plus).
    • Competitive salary and benefits package.
    • You will ensure that all information that is data entered and reviewed is accurate and work closely with our medical teams to ensure the smooth transition of…
    • Minimum 2 years’ experience as a dental assistant and/or dental receptionist is preferred, but we are willing to train the right candidate.
    • Previous experience in a dental assisting or medical reception role is preferred.
    • The successful candidate will be the first point of contact for patients,…
    • Keeping venue clean for customers.
    • Job Training will be provided.
    • Previous medical administration experience in healthcare setting (desirable).
    • As an Administration Officer, you will be a highly organised, enthusiastic…
    • Handling incoming calls and addressing patient inquiries.
    • Scheduling appointments and managing recalls.
    • Processing payments via HICAPS and EFTPOS.
    • Dental Assistant - Permanent Part Time/Full Time.
    • We currently have opportunities available for both full-time and part-time team members, with days and hours…

Job Post Details

Client Services Receptionist - Remote / Work From Home - job post

LifeAbility Plan Management
New South Wales•Hybrid work
$35 an hour - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • $35 an hour

Job type

  • Full-time

Shift and schedule

  • Monday to Friday
  • On call

Location

New South Wales•Hybrid work

Benefits

Pulled from the full job description

  • Work from home

Full job description

Client Services – Receptionist / Administration

Full-Time | Work From Home | Monday to Friday, 9am–5pm | Hourly rate from $35, dependant on skills and experience

NOTE:

***Applicants residing Central Coast, Sydney or Hunter Region should apply. You must be able to make your way to week long training on the Central Coast.

***Do not apply if you cannot commit to the in person training.

***Please include a properly structure cover letter with your application.

About Us

LifeAbility Plan Management is dedicated to helping our clients navigate the complexities of the NDIS. We use our combined skills and experience to provide financial and administrative support to empower our clients to achieve their NDIS goals and live life the way they want to.

About the Role

We are looking for an experienced receptionist/career administrator to be the first voice our clients and callers hear when they call LifeAbility Plan Management. Leadership skills will be highly regarded.

This role is:

  • full-time
  • Monday to Friday
  • 9am–5pm
  • work from home.

This is a high-volume, fast-paced role. The phone rings constantly, and you’ll be moving between calls, messages and administrative tasks all day. If you thrive on being busy, stay calm under pressure and genuinely enjoy talking to people, you’ll fit right in.

Key Responsibilities

  • Answer and manage a high volume of incoming calls throughout the day, every day
  • Be the warm, professional, welcoming voice of LifeAbility on every call
  • Accurately screen, triage and direct calls, or take detailed messages and route them to the right person
  • Juggle multiple calls, tasks and systems at once without losing accuracy
  • Complete administrative tasks accurately and within required timeframes
  • Liaise professionally with internal staff, participants, families and external stakeholders

Skills and Experience

  • Genuinely confident on the phone, comfortable talking to people all day, every day
  • Proven ability to multitask and stay organised under pressure
  • Previous sales or client onboarding experience is desirable, with strong communication and relationship-building skills.
  • Calm, clear communicator
  • Strong attention to detail, even when things are busy
  • Switchboard or high-volume reception experience highly regarded
  • Comfortable with Microsoft 365 (Outlook, Word, Excel); CRM/Salesforce experience highly regarded
  • Experience in NDIS, disability, or allied health is desirable but not essential

Role Requirements

  • Excellent, reliable wifi and an ergonomic home office set-up
  • A quiet, private space to take calls, free from background noise and interruptions
  • Ability to set up equipment provided by LifeAbility
  • Availability during school holiday periods

Location

Must be located in NSW - Central Coast, Sydney or Hunter Region. This is a remote role (Work From Home Office). However, you MUST be available to attend the initial in person training as well as periodic training on the Central Coast, NSW as required.

Benefits and Perks

  • Work from home, full-time, Monday to Friday hours – no daily commute or time spent sitting in traffic.
  • Be part of a team that genuinely cares about people and aims to bring clarity to our clients
  • Opportunity to grow within a reputable and expanding organisation

About You

You are kind, caring, and the type of person who loves to be busy. You can be mid-call, have three tabs open, and still sound calm and friendly on the phone. You take pride in being reliable, accurate, and easy to work with, even when things are moving fast.

Pay: $35.00 per hour

Application Question(s):

  • Tell us about a time you had to juggle an incoming call, a task you were mid-way through, and an email that needed sending - all at once. How did you manage this?
  • In a previous role, describe a time the phone didn't stop ringing. How did you keep your voice and manner consistent on call 20 versus call 2?
  • Do you have experience onboarding new clients and explaining processes clearly? AND/OR Do you have previous sales experience or experience converting enquiries into new clients?
  • Can you commit to in person training, starting Monday 19 October on the NSW Central Coast?

Work Location: Hybrid remote in New South Wales

Let Employers Find YouUpload Your Resume