Receptionist Medical Receptionist jobs in Sunshine Coast QLD

About the role

We are seeking a professional, organised and caring Medical Receptionist to join our busy general practice. This front-of-house role is ideal for someone who enjoys working with people, can manage competing priorities, and understands the importance of confidentiality, accuracy and excellent patient service.

Key responsibilities

· Greet patients and visitors in a warm, respectful and professional manner.

· Answer phone calls, respond to enquiries and direct calls appropriately.

· Manage appointment bookings, cancellations and changes using the practice appointment system.

· Maintain accurate patient records and update personal, Medicare and billing details.

· Process payments, Medicare claims, EFTPOS transactions and invoices in line with practice policy.

· Scan, file and distribute documents, correspondence and clinical information accurately.

· Liaise with doctors, nurses, allied health providers and external organisations as required.

· Maintain patient confidentiality and follow practice policies and procedures at all times.

· Support the smooth running of the reception area and assist with general administration duties.

Pay: $35.00 – $40.00 per hour

Expected hours: 16.0 – 24.0 per week

Work Location: In person