Receptionist Physiotherapy jobs in Sydney NSW

About the Role

We're looking for a warm, organised, and proactive Receptionist to be the welcoming face of Urban Physiotherapy and Urban Pilates — North Sydney’s leading allied health practice and pilates studio.

This is a front-desk role at heart, but one with real variety. Alongside reception duties, you'll help keep the clinic running smoothly behind the scenes — supporting the team, managing schedules, and ensuring every client feels genuinely looked after.

Flexible hours across 3–5 days per week, negotiated to suit the right person.

What You'll Do

Reception & Client Care

• Welcome clients and create a warm, professional first impression
• Manage phone, email, and in-person enquiries promptly and professionally
• Book, reschedule, and confirm appointments across practitioner diaries
• Process payments and manage client records accurately
• Handle client concerns with care and confidence

Clinic Support

• Keep the clinic tidy, stocked, and running to a high standard
• Manage supplier orders and office resources
• Support practitioners with scheduling and administrative tasks
• Assist with onboarding communications for new clients

Light Administration

• Maintain accurate databases and client records
• Process correspondence and assist with reporting

About You

You're someone who genuinely enjoys helping people and takes pride in delivering a great experience — every single time.

You'll bring:

• Experience in a reception, customer service, administration, or hospitality role
• A warm, professional manner and excellent communication skills
• Strong attention to detail and ability to multitask in a busy environment
• Confidence with computers and willingness to learn clinic software
• A positive, can-do attitude and reliable work ethic

Experience in healthcare, allied health, or fitness is a bonus — but your attitude and people skills matter most.

What We Offer

• Flexible 3–5 day working week
• Competitive salary + performance incentives
• Complimentary Pilates membership
• Supportive, friendly team environment
• Professional development opportunities
• The chance to grow within an expanding health and wellness business

Location: North Sydney NSW 2060 Applicants must be able to reliably commute to the clinic.

Job Type: Part-time

Pay: $55,000.00 – $77,000.00 per year

Benefits:

• Employee mentoring program
• Free drinks
• Free food
• Gym membership
• Professional development assistance

Ability to commute/relocate:

• North Sydney NSW 2060: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• MS Office: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Work Authorisation:

• Australia (Preferred)

Work Location: In person