Receptionist jobs in Blackburn VIC

Canterbury International Hotel is looking for a friendly, reliable and hands-on Guest Services Attendant to join our team on a part-time/ casual basis.

Key Responsibilities

Reception Duties

• Welcome guests and provide friendly, professional customer service.
• Manage check-in and check-out procedures.
• Answer phone calls, emails and guest enquiries.
• Process bookings, payments and basic reservations.
• Provide information about the hotel, local area and nearby attractions.
• Maintain accurate reception records and complete basic administrative tasks
• communicate with Housekeeping team efficiently

About you

To succeed in this role, you will have:

• Previous experience(at least 1 year preferred) in a hotel front office or customer service role
• Strong communication and interpersonal skills
• A positive, can-do attitude with a genuine passion for hospitality
• Excellent attention to detail and organisational skills
• Ability to multitask and remain calm under pressure
• Flexibility to work weekends, public holidays(including Christmas & New Year's Day) and varied shifts
• Experience using a PMS (preferred only)
• Full Australian working rights.

Pay: $27.08 – $46.57 per hour

Benefits:

• Employee discount

Work Location: In person