Receptionist jobs in Melton VIC

At Dental Boutique, we don’t just change smiles – we change lives. With over 50,000 smile transformations across Australia and New Zealand, we combine world-class expertise, artistry, and innovation to deliver natural, confidence-boosting results.

We are now seeking an experienced Front Office Coordinator/ Patient Coordinator to join our Melton team, a pivotal role that combines patient care with exceptional sales and communication skills.

About You The Role

You’ll begin as a Front Office Coordinator – the warm, welcoming face of Dental Boutique. From greeting patients to managing appointments and ensuring each visit runs smoothly, you’ll help create a memorable and seamless experience for every client.But this role goes beyond the front desk.If you have a natural ability to build trust, communicate with confidence, and help people take the next step, you’ll transition into a Patient Sales Consultant – guiding clients through their smile journey with care and clarity.

What You’ll Be Doing

Welcome patients with professionalism and warmth “Check in” and “check out” clients while managing appointment schedulesHandle phone enquiries and complete admin tasks with accuracy and efficiencyCreate a calm, confident environment that puts patients at easeCoordinate with the wider team to ensure smooth daily operations

What You’ll Be Growing Into

• Lead tailored consultations to support patients through their decision-making journey
• Build trust and rapport with clients while presenting treatment options
• Manage treatment plans, appointment scheduling, and follow-up communication
• Collaborate with clinicians to ensure personalised, high-quality care
• Use your natural ability to influence and connect to drive conversions

About You

You might come from hospitality, healthcare, dental, high-end retail, or sales – but you bring a premium customer service mindset to everything you doYou’re confident, warm, and thrive in high-touch, people-focused rolesYou’re organised, detail-oriented, and love creating structure and calm in busy environmentsYou’re ambitious, emotionally intelligent, and eager to grow into a role with more responsibility and impactYou’re motivated by helping people and delivering meaningful results

What We Offer

A clear career pathway from Front Office to Patient Sales Consultant

Regular hours – typically Monday to Friday – no late nights, no Sundays

Tailored development, premium training, and mentoring from a high-performing team

A beautiful clinic environment and a values-driven culture

The chance to help people transform their lives and feel proud doing it

How to Apply

If you’re ready to make an impact as a Patient Coordinator, we’d love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you’re the perfect fit for this role.