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Job Post Details

ICT Support Engineer - job post

MMK Solutions
Victoria•Hybrid work
$58,909.55 - $89,354.40 a year - Part-time, Full-time, Casual

Job details

Pay

  • $58,909.55 - $89,354.40 a year

Job type

  • Part-time
  • Casual
  • Full-time

Location

Victoria•Hybrid work

Full job description

Tasks Include:

  • scheduling and conducting quality audit inspections, and analysing and reviewing systems, data and documentation
  • identifying variations and potential high risk areas in securing adherence to standards and procedures
  • recommending corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures
  • communicating, educating and liaising with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activities
  • assisting in troubleshooting, diagnosing, testing and resolving system problems and issues
  • developing, conducting and providing technical guidance and training in application software and operational procedures
  • analysing, evaluating and diagnosing technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, Internet, email, databases, operating systems and security systems
  • testing, identifying and diagnosing functionality errors and faults in systems, and programming code within established testing protocols, guidelines and quality standards to ensure systems perform to specification
  • performing organisational systems architecture reviews and assessments, and recommending current and future hardware and software strategies and directions
  • creating and reviewing technical documentation such as procedural, instructional and operational guides and manuals, technical reports and specifications and maintenance inventory systems

Pay: $58,909.55 – $89,354.40 per year

Language:

  • English (Required)

Location:

  • Victoria (Required)

Work Location: Hybrid remote in Victoria

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