Yo-Chi has officially arrived in the Northern Territory!
Our very first NT venue is now open at Casuarina Square, and we’re looking for an incredible Venue General Manager to lead the team and make it a huge success.

About Yo-Chi
Chi is at the heart of everything we do. Yo-Chi has grown from a local Melbourne idea into a movement, inspiring creativity, welcoming all ages, and spreading good energy through frozen yogurt.

We’re growing across Australia and internationally, and it’s all driven by our people. As a family-owned business, we put our team and guests first, creating positive experiences, supporting each other, and making our venues places where everyone feels welcome.

About the Role
As Venue General Manager of our Casuarina Square venue, you’ll be at the heart of Yo-Chi’s first ever NT location. This is a unique opportunity to take ownership of the venue, lead and develop your team, build strong connections within the local community, and set the standard for what Yo-Chi looks like in the Northern Territory.

If you’re a natural leader who loves people, thrives on delivering results, and knows how to create an exceptional guest experience, we’d love to hear from you.

What you’ll be doing:

Be the driving force of the venue, visible, engaged and leading from the front every shift
Deliver exceptional guest experiences that reflect the energy and character of Yo-Chi
Coach, develop and motivate your team in real time
Build a strong, accountable and positive team culture
Oversee daily operations with a focus on quality, consistency, food safety and presentation
Manage labour, COGS and P&L to deliver strong commercial performance
Own venue KPIs, budgets and performance, identifying opportunities to drive sales and profitability
Recruit, train and retain high performing team members
Build strong connections with the local Casuarina community and help make Yo-Chi a destination people love

What we’re looking for:

Proven leadership experience managing hospitality, retail or QSR venues
Strong operational expertise across rosters, stock and performance metrics
Availability across a flexible Monday to Sunday roster
A people first leadership style with a genuine focus on developing your team
Someone who is calm under pressure, resilient and solutions-focused
A leader who takes ownership, brings great energy and loves creating positive experiences for both customers and their team

Why you’ll love it here:

Competitive salary plus quarterly performance bonuses
Potential Profit Share arrangement
Free Yo-Chi every shift plus staff discounts
Real career growth opportunities as we continue to expand
Access to our Happiness Hub for wellbeing, learning and mental health support
A genuinely fun team culture with socials, team dinners and a crew you’ll love working with
Flexible rotating rosters that work with your lifestyle

The venue is open, the team is growing, and now we’re looking for the right leader to take it to the next level!

Sound like your kind of role? Check us out on Instagram @iloveyochi or visit our website.