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Job Post Details

Floor Waiter/Waitress - job post

CU29
1275 Hay Street, West Perth WA 6005
Casual

Job details

Job type

  • Casual

Shift and schedule

  • Weekend availability
  • Public holidays

Location

1275 Hay Street, West Perth WA 6005

Full job description

Position Overview


The Floor Waiter/Waitress plays a key role in delivering CU29’s high standard of table service, ensuring each guest enjoys a seamless, professional, and memorable dining experience. This role requires excellent product knowledge, attention to detail, and a genuine passion for hospitality in a premium setting.


Key Responsibilities


Service Delivery

  • Greet guests warmly and present menus with confidence and professionalism.

  • Take accurate food and beverage orders, ensuring any dietary needs or preferences are noted and communicated to the kitchen.

  • Serve meals and beverages promptly, with attention to presentation and service etiquette.

  • Monitor guest satisfaction throughout their visit and respond to requests promptly.

Guest Experience

  • Anticipate guest needs and provide proactive, attentive service.

  • Offer menu recommendations, including food and wine pairings, when appropriate.

  • Handle guest enquiries and concerns with professionalism, escalating issues to the Duty Manager if required.

Operational Support

  • Set and clear tables efficiently, ensuring all service areas remain clean, organized, and fully stocked.

  • Assist with the preparation and reset of the dining area before, during, and after service.

  • Support team members during peak service periods to ensure smooth operations.

Compliance & Safety

  • Follow all food safety, hygiene, and workplace health & safety standards.

  • Adhere to Responsible Service of Alcohol (RSA) regulations.

  • Report any hazards, incidents, or maintenance issues to management promptly.


Key Skills & Attributes

  • Strong customer service and communication skills.

  • Excellent attention to detail and presentation.

  • Ability to work efficiently in a fast-paced environment while maintaining professionalism.

  • Team-oriented with a positive and proactive approach.

  • Reliable, punctual, and adaptable to changing service needs.


Qualifications & Experience

  • A minimum of 2 years experience in table service within a restaurant, café, or bar, preferably in a premium or fine dining environment and in a high volume/marked–up venue.

  • Current Responsible Service of Alcohol (RSA) certification (required).

  • Knowledge of food and beverage service standards, including wine service (advantageous).

  • Availability to work evenings, weekends, and public holidays.


Why Join CU29


At CU29, we combine exceptional food, premium beverages, and refined service to create unforgettable dining experiences. As a Floor Waiter/Waitress, you’ll be part of a passionate and professional team that takes pride in making every guest feel valued.

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