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Restaurant Reservations jobs in Sydney NSW

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    • Managing reservations and enquiries across both venues via phone and OpenTable.
    • Previous experience in a similar reservations or guest-service role within…
    • View all The Point jobs - Sydney jobs - Reservations Manager jobs in Sydney NSW
    • Salary Search: Restaurant Reservations Coordinator salaries in Sydney NSW
    • See popular questions & answers about The Point
    • Maintaining accurate records across reservation and property management systems, ensuring all guest information and requests are captured correctly.
    • Employee discounts across our restaurants.
    • Manage guest reservations promptly and accurately across multiple venues.
    • Respond to guest enquiries and feedback.
    • A La Carte restaurant experience an advantage.
    • Previous experience in guest services within a restaurant/hospitality environment.
    • Coordinate reservations & manage walk-ins.
    • Represent Charcoal & Crisp as the first point of contact—welcoming guests, taking orders, managing reservations (…
    • Coordinate with the reservations and events team to manage seating arrangements and optimize space.
    • As a Reception Host, you will greet and check in guests upon…
  • Cluster Reservations Coordinator NSW The world is full of eager travellers waiting to fulfil their dreams. Sure, we help build the dream. Based at Vibe Hotel…
    • A strong understanding of restaurant operations and sequence of service.
    • Confidence using POS and reservation systems, with experience in Oracle Simphony and…
    • As a Host, your role will be pivotal in setting the tone for an exceptional dining experience, from managing reservations to providing a seamless, welcoming…
    • Maintain detailed and accurate reservation records within hotel systems.
    • Manage guest accommodation reservations and enquiries via phone, email, and other…
    • Managing reservations, table allocations and guest arrivals.
    • Coordinating closely with the restaurant management and floor teams.
    • Experience using SevenRooms or another reservations platform.
    • Approximately 1–3 years’ experience as a Section Waiter in a premium restaurant environment and/or…
    • Previous experience in premium restaurant, hotel, venue reservations or events planning.
    • Manage restaurant reservations, group bookings and event enquiries…
    • Oversee the training and development of reservation agents with support from the Head of Reservations.
    • Weekly Payroll | 25% Food & Beverage Discount.
    • Cash payment can also be discussed.
    • Pay is calculated and paid by the minute.

Job Post Details

Restaurant Reservations Coordinator - job post

The Point
3.8 out of 5 stars
199 Clarence Street, Sydney NSW 2000
Casual
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Job details

Job type

  • Casual

Shift and schedule

  • Shift work

Location

199 Clarence Street, Sydney NSW 2000

Benefits

Pulled from the full job description

  • Referral program
  • Employee discount
  • Employee rewards program

Full job description

  • Join a friendly, professional team
  • Great hourly rates and set days
  • Enjoy all the perks of working for The Point group.


Restaurant Reservations Coordinator

Shell House & The International | Sydney CBD | Casual

About the Role

We're on the hunt for a warm, organised and positive Reservations Coordinator to join the team behind two of Sydney's most-loved venues, Shell House and The International. You'll be the friendly voice guests hear first, and a key part of how we deliver exceptional dining experiences from the very first phone call.

Working closely with our Reservations & Group Bookings Manager, you'll help keep our booking system running smoothly and make sure every guest feels looked after before they've even walked through the door.

What You'll Be Doing

  • Managing reservations and enquiries across both venues via phone and OpenTable
  • Coordinating group bookings and special requests with care and attention to detail
  • Working closely with our Reservations & Group Bookings Manager to keep things running seamlessly
  • Being a helpful, professional first point of contact for our guests
  • Solving problems on the fly with a positive, solutions-focused approach
  • Assisting with booking reports for each venue

What We're Looking For

  • Previous experience in a similar reservations or guest-service role within hospitality
  • Hands-on experience using OpenTable is preferred (or similar booking system)
  • A polished phone manner and confident, clear communication skills
  • A can-do attitude and a knack for problem-solving under pressure
  • Someone reliable, personable and genuinely happy to be part of a team

The Details

  • Location: Office-based role in Sydney CBD
  • Hours: Casual, set shifts
  • Thursday: 11:00am – 6:30pm
  • Friday: 12:00pm – 7:00pm
  • Saturday: 11:00am – 8:00pm
  • Start: Immediate start available
  • Future: Opportunity to turn this into a permanent part-time or Full-time position

Why Join Us

You'll be joining a supportive, friendly team behind two award-winning Sydney venues, working in a fast-paced environment where every day brings something new. If you love hospitality but want to step off the floor and into a dynamic coordination role, this could be the perfect fit.

We welcome applications from people of all backgrounds, ages and walks of life, and are committed to building a team as diverse as the guests we serve.

About The Point

Shell House & The International are proudly part of The Point, a growing hospitality group behind some of NSW’s most loved restaurants, bars & pubs. When you join The Point, you become part of a business that genuinely invests in its people and believes in long-term careers, not just jobs.

Staff benefits include:

  • Ongoing Learning & Development programs
  • A staff rewards program
  • Staff discounts across all of The Point venues
  • A staff referral program
  • Genuine career development and progression opportunities

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