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Job Post Details
Compliance Support Officer - job post
Job details
Pay
- $84,659 - $92,701 a year
Job type
- Full-time
Location
Full job description
- Multiple Permanent Opportunity (35 hour working week)
- Parramatta, Gosford, Maitland, Lithgow or Wollongong
- Clerk Grade 3/4
- Hybrid and Flexible working arrangements available - 3 days onsite required
- Salary Range - $84,659 - $92,701 pa + superannuation
- Applications Close: Wednesday 3rd of June 2026 [at 10:59am]
- Utilise your Accounting or Finance knowledge to interpret financial documents and analyse information in a compliance setting.
- Excellent written and verbal communication skills, with experience in writing clear correspondence and accurate reports.
- Meet customers or their external representatives such as accountants via online meetings or at their place of business, conduct interviews and review key documents.
- Analyse customer information from various external and internal data sources in compliance with relevant legislation and prepare reports outlining findings and recommendations.
- Advise customers of audit conclusions and work in collaboration with them to meet their obligations.
- Deliver customer focused education and connect them to relevant educational resources.
- Perform regular travel within the Sydney region where our customers are mainly located, and from time-to-time travel to areas outside of Sydney.
- Have Tertiary qualifications in accounting or related discipline or equivalent relevant experience.
- Manage Self -You will be detail-orientated and organised, with the ability to manage priorities and meet deadlines.
- Communicate Effectively -You will communicate clearly, actively listen to others and respond with understanding and respect.
- Commit to Customer Service -You will have a customer focused mindset and strive to put the customer at the forefront of everything you do.
- Think and Solve Problems -You will think, analyse and consider the broader context to develop practical solutions.
- Finance -You will understand and apply financial processes to achieve value for money and minimise financial risk.
- 35-hour working week, with opportunities for flex leave where additional hours are worked.
- Revenue NSW is proud of our diverse and regional teams. We welcome flexible, hybrid working arrangements with your office location at one of our many Revenue NSW working locations https://www.nsw.gov.au/departments-and-agencies/customer-service/dcs-building-access (subject to approval and availability).
- Learning tools are available for ongoing professional development.
- Health and wellbeing programs.
We are here to help
Salary Grade 3/4, with the base salary for this role starting at $84659 base plus superannuation.
For enquiries relating to recruitment please contact Amber Ellis via Amber.Ellis@customerservice.nsw.gov.au.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: Wednesday 3rd of June 2026 [at 10:59am]
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Amber.Ellis@customerservice.nsw.gov.au
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process