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    • Greet the guests and escort them to the designated seating.
    • Collect payment from the guests at the reception counter before proceeding to the lounge.
    • You’ll impress with your ability to handle things that are outside of your control (weather, delays, emergencies etc.).
    • Are at least 18 years of age.
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    • Free Nando’s: meals when you work + discounts for friends and family.
    • Applicants must have the right to work in Australia/New Zealand and be 16+ (per our…
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    • A team member at this level has completed induction and training to attain the competency required to perform work within the scope of this level; or holds the…
    • Your responsibilities range from providing a warm and welcoming check-in to ensuring guests feel comfortable and informed throughout their stay.
    • A Liquor Team Member works in a retail liquor store (such as BWS, Liquorland, or Dan Murphy's), helping customers while ensuring alcohol is sold responsibly.
    • Must be flexible and able to work a range of shifts including weekends.
    • As a Bartender at Al Aseel, you’ll play a key role in delivering an exceptional beverage experience for our guests.
    • Previous bartending and F&B experience.
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    • Points Towards Your ATAR: Your traineeship can count towards your senior certificate/ ATAR through recognised VET credits.
    • As we head into winter, we’re looking to bring on a few solid casual bar staff to help strengthen our weekend team.
    • Providing exceptional customer service and product recommendations.
    • Processing sales through the POS system.
    • Receiving, unpacking and replenishing stock.
    • Bar operation - attention to detail, ability to pour the perfect pint, cocktail making, dispense bar, spirits, coffee making skills, processing food orders and…
    • Our hotel features 565 elegantly designed guest rooms and suites, four exceptional food and beverage outlets, and 18 versatile function spaces—offering a world-…
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    • Have a strong knowledge of the food and drinks menu, daily specials and dietary requirements guidelines.
    • Identify and ensure that all guests wants and needs are…
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    • Casual and Full time positions available.
    • Generous staff discounts + complimentary meals every shift.
    • Structured training and development to support your growth…

Job Post Details

Lounge Attendant - job post

Plaza Premium Lounge
3.3 out of 5 stars
Mascot NSW
$33.85 an hour - Casual

Job details

Pay

  • $33.85 an hour

Job type

  • Casual

Shift and schedule

  • Overtime
  • Weekend availability
  • Shift work
  • Public holidays

Location

Mascot NSW

Benefits

Pulled from the full job description

  • Travel reimbursement
  • Free drinks
  • Free food

Full job description

Job Description

  • Greet the guests and escort them to the designated seating
  • Collect payment from the guests at the reception counter before proceeding to the lounge
  • Ensure check in process runs smoothly – process the guest accounts accurately and efficiently
  • Handle the guest questions and concern in good manner
  • Making sure the reception area is always well prepared, clean and monitored at all times
  • Prepare food labels as required by the kitchen
  • Replenish food and beverages in the food counters and refrigerators in a timely and hygienic manner
  • Ensure sufficient stock levels of amenities are available
  • Ensure the services, hygiene, cleanliness, and tidiness of the Lounge achieve total customer satisfaction and meet company standards
  • Contribute to a safe working environment by ensuring properly trained in safe working practices, safety hazard identification and risk management
  • To attend training sessions and meetings if required
  • Report to duty punctually, dressed and groomed to required standards
  • Must have previous experience in a customer service or hospitality role, ideally within an airport or lounge environment
  • Strong communication and interpersonal skills, with the ability to engage with a diverse range of guests
  • Attention to detail and a commitment to maintaining high standards of cleanliness and organisation
  • Flexibility to work a range of shifts, including weekends and public holidays, as required
  • A passion for providing exceptional customer service and a genuine interest in the hospitality industry
  • Must have RSA
  • Weekend Availability is a MUST

Benefits:

  • Free drinks
  • Free food
  • Travel reimbursement

Supplementary Pay:

  • Overtime pay
  • Penalty rates

Experience:

  • Customer service: 1 year (Required)

Work Authorizations:

  • Australia (Required)

Work Location: In person

Pay: $33.85 per hour

Work Location: In person

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