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    • Direct the development and implementation of sales strategies and set sales targets to maximise sales and customer loyalty.
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Supervisor
OKAMI PTY LTD
Cronulla NSW 2230
Part-time, Full-time

Job details

Pay information not provided
Free drinks, Free food
Part-time, Full-time
Cronulla NSW 2230

Full job description

About the Business
OKAMI Japanese Restaurant is one of Australia’s leading Japanese All You Can Eat dining brands. All dishes are freshly prepared to order from an extensive menu of over 30 items. With a warm and welcoming atmosphere, OKAMI is a popular choice for families and group dining.

The Role
We are currently seeking a motivated and capable Restaurant Supervisor to support daily operations and lead the front-of-house team. This role plays an important part in delivering excellent customer experiences and maintaining smooth restaurant operations.

Key responsibilities include:

  • Handling business phone calls and managing reservations during service hours
  • Supporting the Restaurant Manager and management team to achieve sales and performance targets
  • Ensuring daily operations follow company standards, policies, and procedures
  • Leading the team to deliver high-quality service and maximise customer satisfaction
  • Addressing customer feedback and resolving issues in a professional manner
  • Monitoring food and beverage presentation and quality during service
  • Ensuring compliance with food safety, hygiene, and workplace health and safety requirements

Skills and Experience

  • Previous experience as a Restaurant or Café Supervisor or Assistant Manager is preferred
  • Strong customer service skills with a positive and proactive attitude
  • High standards of personal presentation and strong attention to detail
  • Passion for hospitality, food, and creating enjoyable dining experiences
  • Ability to work well in a fast-paced team environment

Job Types: Full-time, Part-time

Benefits:

  • Free drinks
  • Free food

Work Authorisation:

  • Australia (Required)

Work Location: In person

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