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    • Provide administrative support to the sales team.
    • Previous experience in a sales support, administration, customer service, or office administration role.
    • Contribute to sales support projects that enhance our customer experience.
    • Source international rates and maintain local sales tariffs.
    • Provide sales support on the retail floor during busy periods, as required.
    • The Store Administrator will support the back of house administration functions to…
    • Processing sales information to raise or update sales orders.
    • Mentoring and Coaching: Programs designed to support your professional development with our local…
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    • Provide administrative support to the sales and operations teams.
    • Previous experience within administration (ideally processing sales orders).
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    • Provide administrative support to the sales and operations teams.
    • Previous experience as an administrator (ideally with sales order processing).
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    • This role acts as a primary support function to the sales team and assists members of the sales force by performing components of sales order related…
    • Oversee Service Cloud case queues to triage, action and resolve support requests raised by users, ensuring time recording and resolution notes are maintained in…
    • Attend and actively participate in sales meetings.
    • An opportunity has become available to work within a dynamic and collaborative Sales Administration team to…
    • Providing general sales and office support as required.
    • Handling counter and phone-based sales enquiries.
    • Supporting the external sales team with administrative…
    • Providing general admin support to the sales team.
    • Preparing and managing agency agreements and sales contracts.
    • Calm, capable and efficient under pressure.
    • The position can be tailored to a candidate’s primary strengths in sales support or procurement, with close collaboration across sales, purchasing, logistics,…
    • You’ll provide high-level administrative and reporting support to the sales team, including:
    • Generating monthly internal sales reports and dashboards.
    • This role is responsible for assisting management in growing sales, preparing quotes, forecasting and supporting customer queries via phone and email on our…
    • Strong culture and the support of a values-based recognition program.
    • Minimum 2 years’ experience in a customer service and/ or sales orientated role.

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Job Post Details

Sales Support Administrator/ Customer Care - job post

Geoffrey Nathan Australia Pty Ltd
Barangaroo NSW 2000
From $70,000 a year - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • From $70,000 a year

Job type

  • Full-time

Location

Barangaroo NSW 2000

Benefits

Pulled from the full job description

  • Opportunities for promotion
  • Salary packaging

Full job description

GN Australia is a leading Australian payroll and contract management company specialising in contractor management, payroll services, salary packaging, and migration support. We partner with businesses and professionals across a range of industries, delivering compliant, efficient, and people-focused solutions that simplify employment administration and support business growth.

As our business continues to expand, we are seeking a proactive and detail-oriented Sales Support Administrator(Customer Care) to join our team and contribute to delivering exceptional service to our clients and contractors.

Location: Barangaroo, NSW, 2000
Employment Type: Full-Time

About the Role

We are seeking a highly organized and customer-focused Sales Support Administrator to join our growing team. This role is responsible for providing administrative and operational support to the on-boarding department, ensuring efficient on-boarding, maintaining customer records, and delivering excellent customer service.

The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

  • Provide administrative support to the sales team.
  • Prepare quotations, proposals, and documentation.
  • Process customer on-boarding accurately and efficiently.
  • Maintain and update customer information in CRM systems.
  • Respond to customer inquiries via phone and email.
  • Coordinate with internal departments to ensure timely order fulfillment.
  • Track and monitor order status, deliveries, and customer requests.
  • Ensure all records and documentation are accurate and compliant with company procedures.

Skills and Experience:

  • Previous experience in a sales support, administration, customer service, or office administration role.
  • Strong organizational and time-management skills.
  • Excellent verbal and written communication skills.
  • High level of accuracy and attention to detail.
  • Proficiency in Microsoft Office Suite, Excel, Word, and Outlook.
  • Ability to work independently and as part of a team.
  • Strong customer service orientation.

What We Offer

  • Competitive salary package.
  • Supportive and collaborative work environment.
  • Training and professional development opportunities.
  • Career progression opportunities.

Please submit your resume and cover letter outlining your relevant experience.

Pay: From $70,000.00 per year

Work Location: In person

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