Sales Support Officer jobs

humm Group is a diversified financial services company that provides instalment plans which enable businesses and consumers to make large purchases. hummgroup operates in Australia, New Zealand, Ireland, Canada, and the United Kingdom. Its principal activities include the provision of Commercial Lending in Australia and New Zealand; Point of Sale Payment Plans; Australia Cards (humm®90); and New Zealand Cards (including Farmers Finance Card, Farmers Mastercard®, Q Card, Q Mastercard® and Flight Centre Mastercard®).

What's so exciting about this role?

As an integral member of our Seller Success Team, you will provide support to our business partners by responding to business enquiries, while also liaising closely with other departments across the business, to make things happen. This is Full-Time role, working 38 hours, across shifts through the week between 8am to 6pm.

What Does An Average Day Look Like?

No day is average at humm but here’s an idea of what you can expect to do in this role:

• Helping the business operationally and engaging with our business partners
• Customer-focused approach with a passion for delivering exceptional service and support.
• Responding to inbound calls/emails from current merchant partners in relation to the humm product and services.
• Managing client queries and building business relationships.
• Liaising and working closely with other departments to reach the required outcome.

Who will thrive in this role?

You are customer obsessed and want to make a difference in their lives. You thrive in a fast-paced environment and are not afraid to challenge the status quo. You are a visionary leader who will roll up your sleeves to get things done. We are also looking for someone who brings:

• Is passionate about customer experience.
• Has excellent interpersonal and communication skills
• Has the desire to deliver a service that will exceed our merchant partner’s expectations.
• Thrives on creating positive business relationships.

Working at hummgroup

We embrace flexible working arrangements, ensuring a genuine work-life balance and a fun, vibrant inclusive culture that embraces diverse perspectives and values the unique contributions of each of our team through our behaviours Leadership - Accountability - Collaboration - Commerciality.

We invite candidates of all gender expressions, ethnicities, ages, and other culturally diverse groups to apply. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and welcoming and supportive environment where all our people can thrive.

If this sounds like the opportunity, you have been looking for then apply today!