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School IT Support jobs in Melbourne VIC

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    • Administer and support the school's IT infrastructure, including servers, networks, and desktop computers.
    • Maintain the school's IT documentation.
    • View all Microcel jobs - Essendon jobs - IT Support jobs in Essendon VIC
    • Salary Search: IT Support Technician salaries
    • Working directly onsite with customers to support our managed services offering.
    • Solid knowledge and understanding of a typical network infrastructure including…
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    • Professional development and certification support.
    • Minimum one year of relevant experience in ICT support, systems administration, service desk, or desktop…
    • Experience resolving Level 2 technical support issues.
    • Provide Level 2 technical support and act as the primary escalation point.
    • Provide professional and responsive IT support to all users.
    • Providing IT support for internal and external seminars, training, and hybrid meetings.
    • Providing timely and professional technical support to hospital staff.
    • Delivering exceptional customer service and communication throughout the support process.
    • Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the…
    • Experience working with Jira or similar ticketing and support management systems.
    • Provide real-time support to academic staff using Moodle, RTO Manager, and…
    • Supervised health and wellbeing support tasks, medical intervention support tasks, or other specialised student/teacher support roles (e.g. enrolled nurses…
    • Experience in ICT support, help desk, or technical support roles.
    • Understanding of IT service management and support processes.
    • We are very passionate in providing high levels of service and delivery for our clients and have a extremely low case where they leave our company or change…
    • Providing our clients IT support: Troubleshoot, support, and maintain a variety of devices, applications, and platforms.
    • Collaborate with your teammates and contribute to a positive, customer-focused support culture.
    • Act as the first point of contact for IT support requests,…
    • Coordinate with vendors and external providers to resolve issues and support operational requirements.
    • Excellent communication and customer service skills, with…
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    • Liaise with school staff in regard to support requirements.
    • Teachers and school leaders in our school are committed to supporting community involvement in the…

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Job Post Details

IT Support Technician - job post

Microcel
59-99 Cooper Street, Essendon VIC 3040
Up to $50 an hour - Part-time

Job details

Pay

  • Up to $50 an hour

Job type

  • Part-time

Location

59-99 Cooper Street, Essendon VIC 3040

Full job description

Microcel invites you to submit your application as an experienced IT Support Technician to join our team of Sub-Contractors and provide technical support to staff and students in Victorian Government Primary & Secondary schools. The ideal candidate will be hired as a sub-contractor and have a strong understanding of Microsoft Windows and Apple operating systems, as well as experience with network administration and server support.

Position Details

  • Location: Buckley Park College (Essendon, Melbourne, Victoria)
  • Weekly Hours: 25.20 hours
  • Hire Type: Sub-Contractor

*** (There is also another position (2026-2634) for same school - please advise via Indeed messaging system if you also want to submit your application for this vacancy

Position Details

  • Location: Buckley Park College (Essendon, Melbourne, Victoria)
  • Weekly Hours: 9.70 hours
  • Hire Type: Sub-Contractor. ***)

The hourly rate offered for this Sub-Contractor position is up to $50.00 (ex GST) dependant on experience.

The closing date for applications is 04 August, 2026 12:00 PM. Late applications cannot be submitted.

The successful candidate will require high level, advanced technical skills in:

  • Windows Server Technologies
  • Service and management of Windows and Apple devices
  • Network Administration

Responsibilities:

  • Administer and support the school's IT infrastructure, including servers, networks, and desktop computers
  • Provide technical support to staff and students with a variety of IT issues
  • Troubleshoot and resolve hardware and software problems
  • Install and configure new hardware and software
  • Maintain the school's IT documentation

The following attributes will be highly regarded:

  • Relevant experience in an educational setting, along with knowledge of wireless deployment and Department initiatives.
  • Previous experience with planning, deployment and management of 1 to 1 user/devices in a high quality school environment.
  • Demonstrates the ability to plan and run ICT professional development sessions and work collaboratively with the Schools’ ICT Management, teaching and learning teams.
  • Innovate and expand the school’s ICT software, hardware, device management and service solutions for the continuous improvement to ensure high quality services to students and staff.
  • Management of the ICT infrastructure and equipment at school that develops student learning opportunities and ensures compliance with DET policies and procedures.

Personal attributes:

  • Motivated, self-starter - able to work autonomously, or as part of a team as the work dictates.
  • Resourceful - able to find and research information to derive appropriate solutions to problems.
  • A good communicator - able to clearly communicate using appropriate language to accommodate the stakeholder.
  • Ability to troubleshoot through systematic processes of observation and elimination.
  • Excellent problem-solving and troubleshooting skills
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team

Additional Information:

  • The candidate will need to have a current ABN (Australian Business Number).
  • A valid Working with Children Check is required to accept the Letter of Offer for the successful candidate.
  • A Skills Matrix will need to be completed in full as part of the application process ( a link will be emailed to you upon receiving your application). It is imperative that the Skills Matrix is completed in full and that all details are accurate. Your application will not be considered without a completed Skills Matrix.
  • Candidates previously stood down for misconduct will not be provided to the selection panel for consideration.

Job Type: Part-time

Pay: Up to $50.00 per hour

Experience:

  • IT Network Administration & Support: 2 years (Required)

Language:

  • English (Required)

Licence/Certification:

  • ABN (Australian Business Number) (Required)
  • Working with Children Check (Victoria) (Required)
  • Skills Matrix (Submit Current/New Online via link a must) (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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