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Sales Support Specialist
EBOS Group
North Ryde NSW 2113
Permanent, Full-time

Job details

Pay information not provided
Parental leave, Health insurance, Insurance services, Paid volunteer leave
Permanent, Full-time
North Ryde NSW 2113

Full job description

Business: LifeHealthcare
Location: North Ryde, NSW, AU, 2113
Employment Type: Permanent Full Time

Sales Support Specialist

At LifeHealthcare, we’re on a mission to deliver life-changing medical solutions to patients across Australia and New Zealand. Our passion is health, and our purpose is making life better for patients, our partners, and our people.

We are part of EBOS MedTech, which operates in 9 countries through its portfolio of companies: LifeHealthcare (ANZ distribution), Australian Biotechnologies (allograft manufacturing), Cryomed (aesthetics), and Transmedic (SE Asia + Hong Kong distribution).

Across all these businesses, we are guided by a shared value: Connect. This reflects our commitment to building meaningful partnerships, sharing knowledge, and working together to create greater impact for the people and communities we serve.

This hybrid role based at Macquarie Park presents a fantastic opportunity for an experienced administrator to be part of a high-performing team and make a meaningful difference every day.

Reporting to the Senior Product Specialist you will join our growing team in an established and exciting part of our business, where you will be given every opportunity to grow your career and make a sustainable impact. In this role as a Sales Product Specialist, you will support the team in ensuring smooth sales operations by generating accurate quotes, analysing data and pricing. You will also be managing inbound customer enquiries and providing administrative support that enhances team efficiency and customer satisfaction.

You’ll be responsible for:
  • Generating accurate and timely sales quotes based on customer requirements and pricing guidelines
  • Analyse operational, sales, and marketing data to identify trends and business opportunities, providing clear and actionable insights
  • Maintain high standards of data accuracy, consistency, and integrity across all reporting outputs and source systems
  • Demonstrating exceptional attention to detail, ensuring all quotes are accurate and comprehensive
  • Managing and respond to inbound customer enquiries via phone and email
  • Liaising with internal stakeholders as needed to gather information required for quotes and customer responses
  • Tracking the status of quotes and share reports with the sales team regularly to follow up
  • Perform general administrative tasks to support the overall sales function

To be successful we’re confident you’ll have:
  • Excellent communication skills and a strong ability to generate detailed and persuasive quotes.
  • Basic to intermediate knowledge of Microsoft Excel (Formulas, PivotTables, Vlookup/Xlookup)
  • Effective communication skills with internal and external stakeholders to guarantee timely issuance of quotes, fostering a collaborative work environment.
  • The ability to build strong customer (internal and external) relationships throughout a customer organization, at all levels
  • High attention to detail and accuracy, especially with data and documents
  • The ability to work under pressure in a fast-paced environment
  • A tertiary degree in science, nursing, or in a related field (preferable)

LifeHealthcare is guided by a set of values; Accountable, Agile, Authentic, and Customer Centric that define who we are and how we work. We encourage and support our employees to live these values every day, and we offer a range of benefits to help you thrive, including:

  • Health insurance discounts
  • Career opportunities across the EBOS MedTech portfolio of companies
  • Generous parental leave
  • Employee referral programs
  • Option to purchase additional leave
  • Volunteer leave
  • Flexible work arrangements
  • Performance-based financial rewards for both individual and company success

If this sounds like something you want to be part of, and be part of EBOS MedTech and it’s portfolio of companies that are changing lives together, starting with you.

This position is for candidates who have the right to work in Australia. We cannot offer sponsorship to persons without working rights and your application will not be considered.

*No agencies please, we have this one covered*

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