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Secretary, Medical Centre jobs in Penrith NSW

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    • We are open to full-time or part-time arrangements, with shifts available from Monday to Friday between 8.00am-5.00pm.
    • View all I-MED Radiology Network jobs - Marsden Park jobs - Call Center Representative jobs in Marsden Park NSW
    • Salary Search: Medical Receptionist/ Call Centre Agent salaries
    • See popular questions & answers about I-MED Radiology Network
    • Previous experience in General Practice is preferred.
    • Previous experience working in General Medical Practice or working as a public facing receptionist.
    • Roles including answering phone calls, bookings, billing and ad hoc administrative work.
    • Ensure that the medical centre facilities are clean and tidy at all times.
    • Deliver quality service and assistance to doctors working in the centre.
    • Employment Type: Continuing, Full – time (35 hours a week).
    • Remuneration: $108,021 base, plus 17% superannuation and leave loading.
    • Stand out with a provided uniform that reflects your professionalism.
    • Employee benefits to support your mental and physical wellbeing.
    • Collaborate with other contact centre agents to meet service level targets.
    • This is a full-time role, offering shifts from Monday to Friday between the hours of…
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    • Excellent written and verbal communication skills required*.
    • Job Type: Full-Time, Permanent.
    • Travel: Occasional client visits required (kilometres reimbursed).
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Job Post Details

Medical Receptionist/ Call Centre Agent
I-MED Radiology Network
·
2.4
Marsden Park NSW
Part-time, Full-time
Apply on company site

Job details

Pay information not provided
On-site parking
Part-time, Full-time
Monday to Friday, Shift work
Marsden Park NSW

Full job description

Join our team as a Medical Receptionist and Contact Centre Agent (Dual Role) . This role is primarily based at our Marsden Park clinic and will provide assistance to our Castle Hill clinic as needed. We are open to full-time or part-time arrangements, with shifts available from Monday to Friday between 8.00am-5.00pm.

Role Overview:

As a Medical Receptionist and Contact Centre Agent, you will be the first point of contact for our patients.

Your responsibilities will include:

  • Greeting patients warmly and assisting with check-in procedures.
  • Answering emails and phone calls promptly and handling inquiries professionally.
  • Advising patients of preparation prior to relevant scans.
  • Billing procedures – private, Medicare, workers compensation, and DVA.
    • Collaborating with clerical and technical staff, radiologists, and referrers.

What we’re looking for:

✅ Previous radiology experience would be an advantage.

✅ Demonstrates exceptional attention to detail.

✅ Maintains a high level of accuracy in a fast-paced environment.

✅ Clear verbal and written communication skills.

✅ Strong organisational abilities to manage appointments and patient flow.

✅ Confidence working across multiple screens and systems.

✅ Ability to perform shifts at all clinics as needed.

What we can offer you:

Wellbeing benefits

  • Fitness passport, including full gym access and a range of classes
  • Supportive management that values your well-being
    • Discounted and bulk billed scans and services for you and your family

Learning and development

· Comprehensive training to help you put your best foot forward in the role

· Career opportunities across our diverse Network

Workplace Experience

· Collaborative and inclusive team

· Free parking onsite and a quick walk to trains/buses

· Lots of uniform options to suit your preferences at no cost to you with annual top ups

Compensation

· Industry-competitive salary and benefits package

· Annual Remuneration Review

With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.

How to Apply: Ready to contribute to exceptional patient care?

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