At Sunshine Kids Clinic, we're passionate about providing exceptional paediatric care in a warm, welcoming, and family-centred environment. Our team of paediatricians, psychologists, psychiatrists and allied health professionals work together to support children and their families through every stage of their healthcare journey.

We're looking for a proactive, organised and compassionate Medical Secretary to join our growing team.

This position is 2-4 days per week on a casual basis, with the opportunity to transition to a permanent part-time role for the right person. We are flexible with days and hours and are happy to discuss an arrangement that suits both the successful applicant and our clinic.

About the Role

As the first point of contact for many of our families, you'll play an important role in creating a positive experience from the moment they contact our clinic.

Your responsibilities will include:

Welcoming patients and families with warmth and professionalism
Answering a busy phone line and responding to email enquiries
Managing appointments across multiple clinicians
Processing referrals and medical correspondence
Preparing and sending reports and letters
Managing patient records while maintaining confidentiality
Processing payments, Medicare claims and invoicing
Liaising with GPs, specialists, schools and allied health professionals
Supporting clinicians with day-to-day administrative tasks
Helping ensure the smooth operation of our busy specialist practice

About You

The ideal candidate will have:

Previous experience as a Medical Secretary or Medical Receptionist (specialist practice preferred) highly regarded
Confident using technology and quick to learn new systems
Exceptional customer service and communication skills
Excellent written communication and attention to detail
Strong organisational skills with the ability to multitask
A calm, positive and professional approach in a busy environment
The ability to work both independently and collaboratively
A genuine passion for helping children and families

Desirable

Experience in paediatrics or specialist medical practice
Medicare billing knowledge
Experience with medical practice software (Genie/Gentu or similar)
Confidence using Microsoft Office and cloud-based systems

Why Join Sunshine Kids Clinic?

At Sunshine Kids Clinic, we genuinely enjoy coming to work each day and are proud of the supportive culture we've created.

We offer:

A welcoming, friendly and supportive team
Meaningful work that positively impacts children and families
A beautiful, modern clinic in Wahroonga
Opportunities for career progression as our clinic continues to grow
A workplace where your ideas and contributions are genuinely valued

How to Apply

If you're someone who takes initiative, thrives in a fast-paced environment, has excellent attention to detail, and genuinely enjoys helping people, we'd love to hear from you.

Please apply through Indeed with:

Your current resume
A brief cover letter outlining why you'd be a great fit for Sunshine Kids Clinic

If you have any questions please contact us on 02 8418 0840 or via email to reception@sunshinekidsclinic.com.au

Pay: $30.00 – $38.00 per hour

Work Location: In person

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