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Senior Desktop Support jobs

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    • Remote Desktop Support – Windows Technician.
    • Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
    • View all The Original PC Doctor jobs - Ringwood jobs
    • Salary Search: Remote support roles (work from home) salaries
    • Work across copper and fiber-optic infrastructure and support LAN environments.
    • As a Senior Support Engineer, you'll provide hands-on technology support across…
    • Relevant IT qualifications and experience with endpoint management and desktop support technologies will be highly regarded.
    • Provide Level 2 and Level 3 desktop support for Windows 11 endpoints across the organisation.
    • You are an experienced desktop support professional who combines…
    • As a Desktop Support Technician, you will manage the complete lifecycle of end user computing devices from initial setup through to final disposal.
    • L1 Network and desktop support: 1 year (Required).
    • O Stock Management support, updating of Assets within Asset management tool.
    • Desktop support: 2 years (Preferred).
    • User Assistance: Guide employees through technical problems in person, over the phone, or via remote support tools.
    • Coordination with remote support teams for resolution.
    • Perform other deskside support activities as required.
    • IP/TCP-IP configuration support.
    • We are seeking an ICT customer support officer who is able to provide user support, training and guidance on computer systems.
    • Triage support requests, troubleshoot and provide first / second level support.
    • Answer incoming calls and monitor support queues for the IT helpdesk.
    • Manage incoming daily support matter.
    • Providing help desk support and work with IT troubleshooting desktop, thin clients, remote user’s.
    • 2+ years of Experience in Level 2/3 desktop support.
    • Good knowledge of Infrastructure support.
    • Provide Web application support for Edge or Chrome.
    • Work within a team to support broad and varied systems from leading vendors.
    • Providing day-to-day ICT support across end-user computing, connectivity, and core…
    • Working directly onsite with customers to support our managed services offering.
    • Solid knowledge and understanding of a typical network infrastructure including…
    • Manage incoming daily support matter.
    • Providing help desk support and work with IT troubleshooting desktop, thin clients, remote user’s.

Job Post Details

Remote support roles (work from home) - job post

The Original PC Doctor
Ringwood VICRemote
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Benefits

Pulled from the full job description

  • Work from home

Full job description

Remote support roles (work from home)

Prefer to work from home? We’re also hiring remote technicians to support customers across Australia over the phone and online:

Remote Desktop Support – Windows Technician

Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
View role & apply

Remote Desktop Support – Mac Technician

Help macOS users with MacBook, iMac & Mac mini issues remotely — from iCloud headaches to slow Macs.
View role & apply

Remote Internet & Modem Support Technician

Get customers back online — NBN, modems, routers and Wi-Fi troubleshooting, all done remotely.
View role & apply

Remote Printer Troubleshooting Technician

Solve printer, driver and network-printing problems on Windows & Mac over the phone and remotely.
View role & apply

Remote Data Recovery Technician

Assess data loss, run software recovery and guide customers remotely, coordinating lab recovery when a drive needs hands-on work.
View role & apply

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