Senior Support Worker jobs

About Us...

At Breakthru, we're all about people – their goals, their potential, and their future. As a trusted leader in disability, mental health, and employment services, we empower individuals to thrive through personalised, strengths-based support. From daily living to education, employment, and community connection, we’re here to back every breakthrough moment.

As part of the Royal Rehab Group, you’ll be backed by one of Australia’s most respected not-for-profits, with over 125 years of experience delivering life-changing disability and rehabilitations services. This means you’ll have the stability, resources, and support to grow your career and make a real impact in people’s lives.

At Breakthru, you won’t be stuck behind a desk — you’ll be out in the community, working side-by-side with clients where it matters most. Whether it's in homes, workplaces, or local neighbourhoods, you'll build real connections and help people achieve their goals in real-world settings. Join a values-driven team that supports your growth, offers meaningful work, and empowers you to make a real difference every day.

We offer a vibrant, inclusive culture the values your expertise.

About the role…

The Family Mental Health Support Service (FMHSS), funded by the Department of Social Services, is an early intervention and prevention support service for children aged 0-18 years and their families who are at risk of, or experiencing, issues relating to mental health. Participants can access FMHSS via self-referral, through schools and other community support agencies, or at the suggestion of family or friends. Our services are entirely free, flexible, and adaptive to the needs of the family. We provide support in schools, in our offices, or via Telehealth, ensuring accessibility and convenience for all.

We cater to all communities, including Aboriginal and Torres Strait Islander, migrant, refugee, asylum seeker backgrounds, and people with disabilities.

This is a Permanent full‑time Senior Support Worker role based in Penrith, ensuring quality service delivery and strong program outcomes including:

• Delivering personalised one-on-one support to children and young people. This involves creating a safe space for clients to share, explore, and learn about their mental health challenges and strategies to reduce risks.
• Providing education and strategies to parents, equipping them with the tools and understanding to support their child's mental health journey effectively.
• Facilitating tailored group programs focused on addressing a range of various mental health-related topics, such as self-esteem, confidence, anger management, and social skills.
• Undertaking basic assessments, providing information and managing sensitive enquiries.
• Developing and implementing Family Action Plans.

Connecting individuals with additional support services as needed

About you…

This wonderful opportunity is available immediately to help us meet a growing demand and is open to candidates with a range of experience. You may be someone who is passionate about this space looking for a team to build your long term career; you may want to take some time out from delivering complex and challenging essential services; have lived/living experience of disability or mental health that you’d like to turn into a career, or perhaps you are looking to switch into a program that really puts people at the heart.

Whatever your situation, we are looking for reliable people who are passionate about community connection, who enjoy developing relationships with families and young people, and genuinely get excited to see outcomes met and individuals achieve their goals.

Essential Criteria:

• Criminal record check (essential or willing to obtain)
• Working with children’s check (essential or willing to obtain)
• NDIS Workers screening clearance (essential or willing to obtain)

Your Royal Rewards…

• Salary Packaging: Up to $18,550 salary packaging benefits (lower your taxable income and increase your take home pay!)
• Benefits: Fitness Passport & HCF Private Health Insurance discounts
• Maxxia Rewards: Enjoy a huge range of discounts through our salary packaging partner
• Career growth: Genuine career opportunities
• QLeave: Access to portable long service leave for eligible candidates
• Work life balance: Flexible work arrangements
• Salary: Competitive remuneration
• Leadership: Supportive and experienced leadership team
• Culture: Friendly and close-knit team environment

We know diversity makes Breakthru a great place to work, and we are committed to building an inclusive workplace culture that reflects the people we serve. We encourage applications from all members of our community, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people with disability, and those from culturally and linguistically diverse backgrounds.

If you require any adjustments to participate equitably in the recruitment process, or to support you in the workplace should you be successful, please let us know. We are committed to creating an inclusive and accessible environment where all individuals can thrive.

What’s next…

If this sounds like the perfect role for you, address the essential criteria in your cover letter and APPLY NOW to start your journey with us!

Please note, only applicants that address this essential criteria will be considered.

Visit our Breakthru careers page for more information:
www.Royalrehabgroup.com.au/careers/

The successful applicant will be required to provide and undergo pre-employment checks including but not limited to a current criminal record check, working with children check, employment history, driver's license and referee checks. Vaccination against infectious diseases is strongly encouraged.