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    • Oversees project planning, resource allocation and service delivery.
    • Ensures service quality meets or exceeds client expectations.
    • Proven experience managing service delivery, operational performance, customer relationships and team productivity.
    • Flexible working arrangements – 2 days WFH.
    • Drive ERP service delivery: Oversee the delivery of ERP implementations, upgrades, module deployments, enhancements and customer requests, ensuring work is…
    • OR 9+ years technology industry, customer service, or related experience.
    • Master's Degree in technology, business, or related field AND 4+ years technology…
    • Experience with contemporary cloud and as-a-service delivery models, enterprise architecture and digital service management frameworks such as ITIL.
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    • Develops service delivery models within business plans and objectives.
    • You will oversee recruitment, performance and stakeholder engagement, develop policies…
    • Project delivery experience with technology systems, contractors or consultants.
    • As senior project manager, you will lead projects to upgrade Victoria's road…
    • Experienced in project and/or campaign delivery to drive customer outcomes.
    • Collaborate with CX and Design teams to review UX/UI and ensure service design meets…
    • Minimum 3 years’ experience in the delivery of telecommunications projects, including cost management.
    • The Project Delivery Manager is responsible for the…
    • The Team Manager is responsible for leading the delivery of high-quality intake and assessment services, providing case management support and practice…
    • The Recording & Transcription Program is a Court-led transformation initiative modernising recording and transcription services across the Courts through…
    • Partner with internal stakeholders including production to maximise service.
    • Assist with capturing orders and coordinating the dispatch/timely delivery of our…
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    • Associated experience in project delivery and/or Project Management qualifications such as PMI, Prince2 or equivalent.
    • Deliver projects in a timely fashion.
    • Providing overall leadership and strategic oversight for transmission line delivery, you will bring:
    • Make a meaningful impact at scale by leading the delivery…

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Job Post Details

Technical Officer Level 3
Australian Bureau of Meteorology
·
3.5
Brisbane QLD
$84,228 - $91,809 a year

Job details

$84,228 - $91,809 a year
Brisbane QLD

Full job description

  • APS Level 5, Non-ongoing
  • $84,228 - $91,809 + 15.4% super
  • Brisbane

We are seeking enthusiastic and qualified Electronics, Electrical, Instrumentation or Telecommunications Technicians or Engineers, ideally with previous field experience.

Who are you?
You have an appetite for working in remote locations, so a willingness to travel is essential.

You are a suitably qualified team player who likes to get hands-on in the field, and the prospect of seeing many parts of Australia excites you.

Who are we?
The Observing Operations Hubs are the Bureau of Meteorology's Technical Operations centres comprising of 8 Hubs, one in each capital city and Cairns.?

Staff based at the Observing Operations Hub travel far and wide and into remote areas, utilising 4WD's, planes, boats, and helicopters to maintain service delivery within the various instrumentation networks. This includes:??

  • Rain Radars??
  • Automatic Weather Stations (AWS)?
  • Upper-Air monitoring systems (sounding balloons)?
  • Sea Level Monitoring Stations?
  • Wave and Wave height buoys?
  • Satellite ground reception and space weather instruments?
  • Flood warning/rainfall monitoring systems??
  • Cooperative observers, volunteer rainfall stations??
  • Communications, telemetry, and instrumentation systems?
We are part of a national maintenance workforce and there is the opportunity to travel to other parts of Australia.

We offer specialised, in-house competency-based training on all our equipment and will ensure you have the necessary tools and skills to undertake this work.?

We strive to deliver exceptional customer service, as we engage with stakeholders, contractors, support staff and the Australian public.?

We promote a diverse and inclusive workplace culture that prioritises the health, safety, and wellbeing of all our staff.?
Staff in our Hubs are mentored and supported by a Hub Manager and various Team leads.


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