Service Delivery jobs

An exciting opportunity exists to join one of Australia’s high growth private businesses. COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal. Our purpose is to keep Australian workers, patients and students healthy, safe and productive by providing products. Why? So we can deliver on our pledge to donate 1% of total revenue to everyday Australians through the Lyone Foundation.

About The Role

Reporting to Senior Sourcing Specialist, the purpose of this role is to support the sourcing team by assisting in day-to-day activities, ensuring processes are followed and data is accurately maintained to enable smooth project execution.

Key Responsibilities

• Follow established sourcing processes to ensure product quality, fitness for purpose, and compliance with required specifications.
• Support sourcing specialists and the manager in gathering product information, quotations, and samples.
• Collaborate with internal stakeholders to understand basic sourcing needs and assist in providing sourcing solutions.
• Conduct cost comparisons to identify the most cost-effective sourcing options.
• Assist with the preparation and updates of Product Specification Sheets and coordinate stakeholder sign-offs.
• Maintain up-to-date supplier and product data, including managing cost movement approval processes.
• Assist in the management of private and exclusive label projects to ensure timely delivery.
• Support the follow-up of Supplier Corrective Action Requests (SCAR) and help resolve quality issues.
• Participate in ad hoc projects as required.

About You

• Prior sourcing experience is not essential, but any exposure to the import or shipping industry, particularly within an office environment, is an advantage.
• Strong attention to detail and excellent organizational skills.
• Effective communication skills and a willingness to learn.
• Proactive and able to manage multiple tasks simultaneously.
• Proficient in Microsoft Excel, including VLOOKUPs and basic formulas.
• Able to take initiative and work with minimal supervision and collaboratively in a fast-paced environment.
• Adaptable and willing to take on new tasks as the role evolves.
• Experience liaising with suppliers in China and other Asian countries; Chinese language skills desirable.

Benefits of working with COS

• Flexible hybrid workplace
• Annual employee incentive schemes
• Generous Reward and Recognition programs
• Commitment to professional development with ongoing training and career development opportunities
• Access to free Mental Health programs
• Birthday, Paid Parental Leave and Purchase Leave available
• Convenient location with free onsite parking
• Modern onsite gym
• Employee discounts on full product range
• Opportunity to participate in community welfare and charity initiatives
• Novated Lease / Salary Sacrifice for electric vehicles available

More about COS

When you join COS, you’ll be working for a growing, socially responsible organisation who provides equal employment opportunities to a talented and diverse team of passionate people, who live and breathe our 6 core values - Passionate, Results Driven, Innovative, Service Excellence, Self-Reflective, and Family. Together, we work towards finding new and original ways to deliver on our Company Purpose: Keep Australian Workers Healthy, Safe and Productive.

Through the success of our business, COS has been proud to give back over $20 million to community through the Lyone Foundation. Each year through the Lyone Foundation, COS supports Australian charities who are focused on human welfare and are underfunded, allocating 1% of annual revenue to the foundation each year.

Founded in 1977, COS is the largest Australian owned and operated national office products business. With over 750 employees located across every State of Australia, COS are leaders in our industry, and we’re ready to welcome you onboard!

How to Apply

Please follow the instructions on the application page regarding your Work History, Education and Qualifications. You can include a Cover letter and Resume to give us an overview of your previous relevant experience.

COS can offer you not just a job but a career.

If you are interested, we'd love to hear from you!