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Workshop Manager - job post

Autoleague
355 Wirraway Road, Essendon Fields VIC 3041
Full-time

Location

355 Wirraway Road, Essendon Fields VIC 3041

Benefits

Pulled from the full job description

  • Parental leave
  • Employee discount
  • Employee assistance program

Full job description

  • Fantastic career opportunity with a leading automotive group!
  • Excellent remuneration package
  • Vibrant team environment & supportive management

Essendon Fields Mazda is looking for a motivated and detail-oriented Workshop Manager to join our dynamic team!

As a Workshop Manager, you will oversee workflow, internal fitting and cleaning in our busy workshop. You will plan, schedule and support staff to meet deadlines and ensure efficient builds.

If you have a passion for organizing and streamlining processes, and a desire to work in a fast-paced environment, we invite you to apply for this exciting opportunity.

What you’ll do:

  • Guide and motivate workshop employees, aligning their efforts with our business goals.
  • Deliver outstanding service to both internal and external stakeholders.
  • Prioritise and allocate repair orders to Technicians based on urgency and expected completion times.
  • Act as the vital link between Technicians and Service Advisors, ensuring smooth information flow.
  • Oversee final quality inspections, ensuring all completed vehicles meet the highest standards.
  • Maintain and exceed service workshop key performance indicators and manufacturers' customer satisfaction targets.
  • Assist Technicians with diagnosing vehicle issues using test drives, system checks, and diagnostic tools.
  • Identify training needs and provide development opportunities to enhance team efficiency and skills.
  • Maintain a safe and organised work environment, ensuring tools, equipment, and specialty resources are in top condition.

What we’re looking for:

  • Strong leadership and team management skills.
  • Excellent communication and organisational abilities.
  • A customer-focused mindset with a commitment to service excellence.
  • Technical knowledge of automotive systems and diagnostic equipment.
  • Ability to monitor and manage workshop performance effectively.
  • Prior experience in a similar role within a dealership or service workshop is highly desirable

What's in it for YOU:

  • Excellent remuneration package with performance incentives
  • Employee Assistance Program (EAP) Access to free, confidential counselling
  • Employee discounts and offers at restaurants, and entertainment Australia wide
  • Paid parental leave
  • Salary package your next vehicle through novated leasing

If you feel you have the essential skills and positive attributes to excel in this position, email your resume by clicking 'Apply Now'

Please note: Autoleague is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion.

All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.

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