Social Support Coordinator jobs in Victoria

• Help young Australians to improve their long-term educational outcomes
• Flexible work arrangements to give you more balance, including hybrid working
• Permanent full-time position based in Brimbank (Sunshine), VIC

The Smith Family is a national children’s education charity that works with children and young people to overcome educational inequality caused by poverty – so they can thrive now and into their futures.

About the role

Reporting to the Team Leader, Learning for Life and working with a friendly, energised, and passionate team, this role will help manage and deliver one of our most valuable programs – Learning for Life (LfL). The role involves planning and implementing The Smith Family Scholarships and taking a strength based, family led practice approach to support stronger educational outcomes for students. You will maintain key relationships with a range of stakeholders, including families on the program, partner schools, community groups and volunteers. As a champion of our work within the community, you’ll find this a highly engaging and fulfilling opportunity that makes a difference to the lives of Australian children every day.

While every day will be different, you will primarily be responsible for:

• Liaising with Schools and Principals on the progress of student referrals to the program
• Enhancing relationships with key people in Schools to positively impact on attendance and school completion rates
• Using a strengths-based approach to build family's capacity to support their children's education
• Taking a family led practice approach to maximise school attendance and support key transitions
• Ensuring excellent database management and administration support for students

About you

Family Partnership Coordinators come from varied backgrounds with different skills and experience.

As well as passion for fostering student success, you will bring:

• Experience building strong relationships with families and community stakeholders in roles such as a Family support Worker, Community Engagement Worker, Social Worker or School Liaison Officer
• Effective interpersonal and communication skills
• Capability to work autonomously; organising your own day, problem solving and adapting when things don’t go to plan
• Computer literacy and motivation; completing administrative or data entry tasks and achieving goals
• A current driver’s licence.

Our benefits

Employees are at the centre of The Smith Family’s values and operations. By joining our team, you can expect to:

• Find balance; with flexible work options and opportunities to purchase additional annual leave
• Maximise your take home pay; with salary packaging, and save with discounts at retailers across the country
• Feel you belong; with a supportive, diverse and inclusive team with regular opportunities to connect with colleagues and community
• Feel you belong; with inclusive leave options, including paid parental, cultural and gender affirmation leave
• Thrive; with support for you and your family’s mental and physical health including a complete care and safety platform, unlimited Employee Assistance and access to a huge range of fitness facilities with Fitness Passport

For any other information, please contact Jessica Comtesse, Team Leader, Learning for Life at Jessica.Comtesse@thesmithfamily.com.au

Closing date: 28 September 2026

Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and a Working with Children’s Check. We are an equal opportunity employer and are committed to principles of cultural diversity. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.