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Contract and Financial Support Officer
Southern Cross Care
·
3.9
Glenside SA 5065
Part-time, Full-time
Apply on company site

Job details

Pay information not provided
Health insurance, Salary packaging
Part-time, Full-time
Glenside SA 5065

Full job description

Fixed - Term Parental Leave Contract (6 Months)

Full-Time or Part-Time (0.8 FTE)


About the role

Are you a detail-oriented professional with a strong background in finance, legal documentation, or property administration? Join Southern Cross Care’s Retirement Living Team as a Contract & Financial Support Officer for a 6-month fixed-term contract.

In this vital role, you will support our operational, financial, and strategic goals across South Australia, Northern Territory, and Victoria. You will oversee the delivery of high-quality legal documentation, manage billing and trust accounts, ensure regulatory compliance with the Retirement Villages Act(s), and deliver outstanding customer service to our residents and their families throughout their journey.


Key Responsibilities

  • Legal & Contract Management: Prepare and manage sales contracts, legal, and financial documentation for both Resident Funded Units (RFUs) and Retirement Living Units (RLUs).

  • Financial Administration: Accurately handle incoming deposits and settlement funds, calculate maintenance fees, reconcile the Retirement Living Trust Account, and prepare final refund documentation for outgoing residents.

  • Compliance & Reporting: Ensure strict adherence to relevant Retirement Villages Act(s) and Aged Care Standards. Assist in financial modelling, analytics, reporting, and operational process design.

  • Billing & Operations: Invoicing, utility spreadsheet maintenance (Gas, Electricity, SA Water), purchase order processing, and managing the Rent Strategy program.

  • Resident & Stakeholder Engagement: Provide exceptional service to prospective and existing residents, their families, conveyances, and internal teams.


What We Are Looking For

  • Qualifications: Degree (completed or currently studying) in Property, Law, Commerce, Accounting, Business Administration, or a related field.

  • Experience: Practical experience within your field of study, ideally within property, aged care, or financial services.

  • Technical Skills: Proficiency in Google Suite (Docs, Sheets), CRM systems, Access, or Microsoft equivalents.

  • Soft Skills: Outstanding written and verbal communication, excellent organisational skills, and a proactive approach to problem-solving.


About us

Southern Cross Care is one of Australia’s leading charitable aged care, health and retirement living service providers. We value the diversity in our team, live and breathe our values of Service, Courage and Compassion and offer salary packaging benefits to maximise your take-home pay.

When you work for us, we value you as an individual, care for your wellbeing and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.


How to apply

Apply online: careers.southerncrosscare.com.au/jobs/search

Enquiries: careers@southerncrosscare.com.au

Applications close: 12 October 2026

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