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    • Knowledge of medical devices or electronic systems.
    • Installing and commissioning medical devices at customer sites.
    • Managing spare parts and service inventory.
    • View all Redrock MedTech Ltd jobs - Melbourne jobs
    • Salary Search: Technical Support Engineer salaries in Melbourne VIC
    • Company Overview and Services: Develops and distributes medical devices and digital patient monitoring tools for hospitals and community care providers.
    • Experience in medical device design and development.
    • Experience in the clinical use of medical devices.
    • Knowledge of medical device usability standards (IEC…
    • Familiarity with TGA medical device requirements and post-market obligations.
    • Background in medical devices, digital health, SaMD, biotechnology or related…
    • Provide senior nursing oversight of point-of-care technologies, including device integration, barcode medication administration, patient monitoring and mobility…
    • Provide senior nursing oversight of point-of-care technologies, including device integration, barcode medication administration, patient monitoring and mobility…
    • Prescribing assistive medical devices and related treatments.
    • Ordering medical diagnostic and clinical tests.
    • For those that will be assigned in Port Augusta :…
    • 10+ years of experience in the medical device or pharmaceutical industry.
    • Experience in clinical program management, clinical development strategy and study…
    • Also performed are Cardiology devices, EP and Cardiothoracic Surgery with St George being a major Emergency and Trauma hospital in Sydney.
    • Can be used for novated leases, superannuation contributions, Qantas Club membership, computing devices etc.
    • Sonder provides free confidential 24/7 personalised…
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    • No visa sponsorship will be provided for this role.
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    • Background in medical devices, pharma, nursing, or allied health (or strong interest in entering the industry).
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Job Post Details

Technical Support Engineer - job post

Redrock MedTech Ltd
Melbourne VIC 3000
From $5,800 a month - Full-time

Job details

Pay

  • From $5,800 a month

Job type

  • Full-time

Location

Melbourne VIC 3000

Benefits

Pulled from the full job description

  • Childcare assistance
  • Housing allowance
  • Parental leave
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life insurance

Full job description

Redrock MedTech Ltd

Company Overview and Services: Develops and distributes medical devices and digital patient monitoring tools for hospitals and community care providers.

A Technical Support Engineer is responsible for ensuring that medical devices, diagnostic equipment, or healthcare software are installed, maintained, and functioning correctly. The role combines technical troubleshooting with customer support and often involves working directly with hospitals, clinics, and laboratories.

Job description

Typical responsibilities include:

Installing and commissioning medical devices at customer sites.

Performing preventive maintenance and equipment calibration.

Diagnosing and repairing hardware and software faults.

Providing technical support by phone, email, or onsite.

Training healthcare professionals on the safe and effective use of equipment.

Documenting service activities and maintaining accurate records.

Ensuring compliance with safety, quality, and regulatory requirements.

Escalating complex technical issues to engineering or product development teams.

Managing spare parts and service inventory.

Skills and qualifications

Employers typically look for:

A degree or diploma in Biomedical Engineering, Electrical Engineering, Electronics, Mechanical Engineering, or a related field.

Strong troubleshooting and problem-solving skills.

Knowledge of medical devices or electronic systems.

Good communication and customer service skills.

Ability to travel to customer sites when required.

Familiarity with quality standards and healthcare regulations is an advantage.

Pay: From $5,800.00 per month

Benefits:

  • Childcare assistance
  • Dental insurance
  • Health insurance
  • Housing allowance
  • Life insurance
  • Maternity leave
  • Parental leave
  • Visa sponsorship
  • Vision insurance

Work Location: In person

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