Student Support Officer Tafe jobs

Position Description

• Full time long-term contract until 25 June 2027
• ASO2 salary range $64,195 - $67,154 p.a. + super
• Based at Regency campus / Kaurna Country

Why TAFESA?

TAFE SA, proud winner of Training Provider of the Year in 2021, 2022 & 2024 SA State Awards and winner of the Large Training Provider of the Year 2024 National Training Awards, delivers high quality education and skills training across South Australia. Join an innovative team shaping job-ready students and creating life-changing opportunities. More than a job, make real impact! GO GET IT!

Your Time to Shine

The Support Officer is responsible for the provision of a wide range of administrative duties, which support the delivery of high-quality education programs. In performing these duties, the Support Officer may, on a day-to-day basis, support the work of TAFE SA teams and will liaise with a diverse range of key stakeholders.

What You’ll Bring

• Relevant experience in providing high quality student/customer centric service in a front-line environment.
• Relevant experience in resolving customer queries and escalating where necessary, creating solutions and achieving outcomes for the customer in line with business processes.
• Ability to communicate both orally and in writing, with excellent customer service skills. Work sensitively and effectively with a diverse customer and student cohort, including people with disabilities and from diverse cultural and linguistic backgrounds.

What You Need to Know

A valid Working with Children Check (WWCC) issued by the South Australian Department of Human Services is required before employment.

Please refer to the Role Description for all Special Conditions.

TAFE SA Advantage

Working at TAFE SA will provide you with a wide range of benefits. These include:

• Generous leave entitlements including Recreation, Sick, Long Service, Retention, Paid Parental, Family & Domestic Violence, Special and Cultural leave that supports cultural diversity and First Nations
• Purchase Annual Leave
• Salary Sacrifice / Salary Packaging options
• Employee Assistance Program (EAP)
• Health & Wellbeing Program
• Flexible work arrangements that support work-life balance conditions
• Inclusive, diverse and collaborative culture
• Career development and progression
• Ongoing professional development opportunities

Ready to Take the Leap?

Hit that ‘Apply’ button, upload your resume, and craft a compelling criteria response (max 4 pages) aligned to the selection criteria in the role description — let’s make this opportunity yours! All applications must be submitted online.

For enquiries, please contact Vanessa Hemsley – Team Leader, Schools via email at vanessa.hemsley@tafesa.edu.au

Inclusion and Flexibility Statement

Be you, be valued, be included. At TAFE SA, we celebrate diversity and encourage all applicants, including First Nations peoples, Culturally and Linguistically Diverse (CALD) communities, LGBTIQA+ individuals, people with disability, and neurodiverse talent. Need support applying? Let us know!

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