Student Support Officer jobs in New South Wales
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- Institute of Health and Management Pty Ltd.Parramatta NSW 2150
- Maintain accurate records of support requests, incidents, and student interactions through helpdesk and student support systems.
- Lead College Pty LtdParramatta NSW
- Coordinate and support student service streams including orientation, student welfare, counselling, student events, and support services.
- Department of EducationSydney NSW
- Salary packaging
- Opportunities for advancement
- Providing administrative support, including diary, mailbox and records management.
- The Administrative Support Officer provides comprehensive administrative and…
- Austra CollegeGranville NSW
- Maintain accurate student records in our student management system.
- Calm, approachable personality with a genuine passion for student support.
- Southern Cross School of BusinessBankstown NSW 2200
- Opportunities for advancement
- Ability to provide wellbeing support to overseas students.
- Monitor and report student progress;
- Maintain data integrity within the student management system;
- Australian Catholic UniversityNorth Sydney NSW
- Salary packaging
- Provide high-quality project, governance and executive support to the Chief of Staff.
- You'll support the effective operation of the OVCP portfolio through the…
- The Salvation ArmySydney NSW
- Parental leave
- Annual leave
- Salary packaging
- On-site parking
- You will support students across the full lifecycle, assist with administrative processes, and help ensure the smooth operation of our campus, events and…
- School Administrative and SupportIllawarra NSW
- They have a pivotal role in working collaboratively with external agencies and creating referral pathways for students and families to child and family support…
- University of WollongongWollongong NSW 2522
- The team works collaboratively with researchers, professional staff, students, industry partners, and external stakeholders to support world-class research and…
- University of WollongongWollongong NSW 2522
- Manage enquiries efficiently, providing accurate information and connecting students with specialist support when required.
- Legend InstituteParramatta NSW
- Provide frontline support to students (in-person, phone, and email).
- Support orientation sessions and student onboarding processes.
- School Administrative and SupportNew South Wales
- They have a pivotal role in working collaboratively with external agencies and creating referral pathways for students and families to child and family support…
- School Administrative and SupportNew South Wales
- They have a pivotal role in working collaboratively with external agencies and creating referral pathways for students and families to child and family support…
View similar jobs with this employerSchool Administrative and SupportSydney NSW- In addition School Learning Support Officers may provide specific support for students in the following streams or settings: pre-school, vision support, hearing…
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- Charles Sturt UniversityBathurst NSW 2795
- Work type: Fixed Term - Full Time.
- Full Time, Fixed Term (up to 1 December 2026).
- Level 4 - $73,230 to $79,494 pa (plus 17% superannuation).
- School Administrative and SupportSydney NSW
- In addition School Learning Support Officers may provide specific support for students in the following streams or settings: pre-school, vision support, hearing…
Job Post Details
ICT Student Support Officer - job post
1 Wentworth Street, Parramatta NSW 2150
$80,000 - $95,000 a year - Full-time
Job details
Pay
- $80,000 - $95,000 a year
Job type
- Full-time
Location
1 Wentworth Street, Parramatta NSW 2150
Full job description
The ICT Student Support Officer provides front-line, day-to-day support to IHM students throughout the student lifecycle from pre-arrival and orientation through to graduation and additionally provides first-level ICT support to students and staff. The role is the first point of contact for students seeking academic, personal, wellbeing, financial, accommodation, disability/reasonable adjustment and general administrative support, and also for service-desk requests covering software, hardware, account access, application use and digital learning platform issues.
- Provide first-level ICT support to students and responding to service desk requests and resolving software, hardware, system access, and application-related issues.
- Troubleshoot and support Student Management Systems (SMS), Learning Management Systems (LMS), Microsoft 365, CRM platforms, and other institutional software applications.
- Install, configure, maintain, and support software applications, user accounts and other ICT equipment.
- Assist students with access to digital learning platforms, online systems, and institutional ICT services.
- Monitor and maintain ICT systems and compliance with organisational procedures
- Record, track, and resolve ICT incidents through helpdesk systems and escalate complex technical issues where required
- Provide technical guidance to students and staff on the effective use of ICT applications and digital platforms.
- Generate system reports and assist with troubleshooting issues relating to student information systems and digital services.
- Coordinate student orientation, onboarding, campus tours, system demonstrations, and digital learning support activities.
- Maintain accurate records of support requests, incidents, and student interactions through helpdesk and student support systems.
Pay: $80,000.00 – $95,000.00 per year
Work Location: In person
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