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Support Coordinator jobs in Brisbane QLD

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    • Promote MyIntegra to the market and generate interest in support coordination under the NDIS.
    • Assist NDIS participants in implementing their NDIS Plans and…
    • Lead change management and moderately complex projects to support service transformation and operational improvement.
    • Identify barriers to young people achieving outcomes and referral to appropriate support services.
    • Develop and monitor post program support as required to meet…
    • Track KPIs and service benchmarks to support business performance and inform strategic decisions.
    • Provide critical insights based on client feedback and market…
    • Providing additional administrative support to the manager and wider team.
    • Handling and maintaining our meeting and shared spaces within the office and…
    • For example, you can bring any difficult Case Files to the Monthly Check-Ins or reach out directly at any time for community or CaRelief team support.
    • Act as the statewide clinical reference point for donor family support coordination.
    • Mentor, supervise and support less experienced clinicians and healthcare…
    • Proven experience in a technical support, sales support, or operations coordination role within a commercial or industrial environment.
    • Identify barriers to young people achieving outcomes and referral to appropriate support services.
    • Develop and monitor post program support as required to meet…
    • 24/7 wellbeing support through the Sonder app + employee recognition program.
    • Enjoy free Orbit World Travel Club membership - $100 travel voucher, exclusive…
    • Build and sustain strong working relationships with participants, informal supports, and service providers to support continuity of care.
    • You'll manage inbound enquiries, resolve complex issues with empathy and efficiency, and ensure every customer leaves the conversation better than they arrived.
    • Ongoing training and professional development support.
    • Work collaboratively with National Stream Leads and internal stakeholders to support service delivery…
    • As our Client Care Coordinator, you’ll be the welcoming face of our clinic and a key part of ensuring a smooth, positive experience for both clients and their…
    • Work closely with clients to create individual support plans to help them achieve their goals.
    • Our Case Workers provide support to clients who are homeless or…

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Job Post Details

MyIntegra logo

Regional Support Coordinator - job post

MyIntegra
4.5 out of 5 stars
Brisbane QLD
Full-time
Responded to 51-74% of applications in the past 30 days, typically within 1 day.

Job details

Job type

  • Full-time

Location

Brisbane QLD

Benefits

Pulled from the full job description

  • Parental leave
  • Employee assistance program

Full job description

Job Description


At MyIntegra, our NDIS Support Coordinators assess needs and coordinate support for NDIS participants referred to MyIntegra for Support Coordination services. This role is remote, but the successful candidate will be based in Brisbane as there are some visitations with participants required.

Key Responsibilities as a Support Coordinator

  • Assist NDIS participants in implementing their NDIS Plans and coordinating their services and supports.
  • Complete all necessary administration to the required standard, ensuring full compliance.
  • Maintain and develop relationships with quasi-government bodies and disability associations/groups.
  • Take ownership of developing and retaining these networks.
  • Promote MyIntegra to the market and generate interest in support coordination under the NDIS. This may involve delivering presentations to various organizations such as Local Area Coordinators, Disability Service Providers, and support groups, including participants and nominees.

About You

To be successful in this role you will need to have:

  • Your empathy and care for people
  • Your ability to effectively present information and respond to questions from groups, managers, clients, and customers
  • Your excellent verbal and written communication skills
  • Excellent organizational and time management skills
  • Your strong acumen in engaging potential clients and securing leads from inquiries
  • Your superior skills in developing and maintaining stakeholder relationships
  • Your ability to work independently and as part of a team

Requirements:

  • Current driver's license and willingness to travel to clients where required
  • Minimum 6 months to 1 year of experience working as an NDIS Support Coordinator
  • Allied Health qualifications or a minimum Certificate IV in Allied Health, Disability, Aged Care, or similar
  • Experience or knowledge in complex family health issues would be beneficial
  • Successful applicants will be required to undergo an NDIS Worker Screening Check and provide a current Working with Children Check.

About MyIntegra, Part of the APM Group

Since 2016, MyIntegra has empowered people with disabilities by helping NDIS participants maximize their plans and access support services. We provide Plan Management and Support Coordination services, using best-in-class tools and technologies across Australia.

As an NDIS-registered provider with ISO 9001:2015 certification, we align with National Disability Standards and are a member of Disability Intermediaries Australia (DIA). MyIntegra is part of the APM Group, a global provider helping over 2 million people annually find employment, improve health and well-being, and participate in their communities.

Joining MyIntegra means accessing opportunities within a dynamic and growing global business. Learn more at apm.net.au.

We offer

Supporting people living with disabilities and their families is important work, and we want to ensure your contribution is recognized and rewarded! When you join MyIntegra, you can expect a range of great benefits to support your career development and well-being, including:

  • A flexible, supportive, and friendly team environment
  • Ongoing training, career progression, and professional development opportunities
  • An attractive salary
  • Comprehensive Employee Assistance Program
  • Paid parental leave with top-up opportunities
  • Discounts at major retailers and an employee recognition program

Ready to Join? Apply today!!

MyIntegra embraces DIVERSITY and is an equal opportunity employer. MyIntegra welcomes applications from candidates of diverse backgrounds, including Aboriginal and Torres Strait Islander people and People with disability are also encouraged to apply.

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