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Domestic Violence Case Worker - job post

The Benevolent Society
2.9 out of 5 stars
Sydney NSW 2000•Hybrid work
$89,000 - $95,700 a year - Full-time
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Job details

Pay

  • $89,000 - $95,700 a year

Job type

  • Full-time

Location

Sydney NSW 2000•Hybrid work

Benefits

Pulled from the full job description

  • Employee assistance program
  • Salary packaging

Full job description

  • Full-time contract position until 30th June, 2027
  • Based on Dharawal Country in Campbelltown
  • $89k - $95.7k + Super + Salary Packaging

Who We Are

At Benevolent, we believe every person deserves to live life on their own terms, with dignity, respect and a sense of belonging. For over two centuries, as Australia’s first charity, this belief has shaped who we are and how we work.

As a not-for-profit, independent and non-religious organisation, we are a practice‑led organisation, our work is grounded in evidence and strengths‑based approaches that place people at the centre of everything we do. We walk alongside individuals, families and communities, upholding rights, amplifying voices and advocating for safer, more inclusive systems where people can thrive.

Your Opportunity

We are seeking a passionate and experienced Case Worker to join our dynamic, integrated team. In this rewarding role, you will work closely with women and children who are experiencing domestic and sexual violence, delivering flexible and responsive case management support tailored to individual needs.

Using a person-centred, trauma-informed approach, you will support women on their journey to healing from domestic violence, sexual assault, grief, loss, and other complex health challenges.

How You Will Contribute

  • Conduct comprehensive client assessments to develop, implement, monitor, and review tailored support plans, identifying strengths and risks while actively engaging clients in the process
  • Manage and coordinate brokerage to ensure clients receive timely and appropriate support services
  • Engage clients using best-practice assessment frameworks and risk minimisation strategies
  • Maintain transparency by sharing client plans openly with clients and, where appropriate, with partner agencies
  • Collaborate closely with key service providers, including government departments and community agencies
  • Work in partnership with stakeholders such as women’s domestic violence court advocacy services, police, Centrelink, and housing services to support positive client outcomes

Your Benefits

We support our people to live their best lives, with benefits that support your wellbeing, growth and lifestyle. Here are some of the key benefits, and we’d love to tell you more.

  • Salary Packaging & Perks – Maximise your take-home pay with up to $15,900 in salary packaging including entertainment and vehicle packaging options to suit your lifestyle, corporate rates/discount with selected partners.
  • Flexibility & Wellbeing – Enjoy hybrid work options, monthly ADOs (12 extra days off per year for full time staff), Fitness Passport access, EAP support, and the option to purchase additional leave.
  • Recognition & Growth – Competitive pay, Benevolent You Make a Difference recognition program, service rewards, long service leave after 5 years, supportive performance and career check in’s and tailored professional development opportunities.
  • Cultural Inclusion – Dedicated cultural leave and support for Aboriginal and Torres Strait Islander employees, including leadership pathways and networking groups.
  • Employee Networks - Connect through our diverse, employee-led networks that celebrate diversity and foster connection and allyship across shared experiences and identities

Your Skills and Experience

You will have a relevant tertiary (degree) qualification in social work, community services or similar:

  • Demonstrated experience (3–4+ years) in case management within a complex support environment
  • Proven experience supporting women impacted by trauma, domestic and family violence, mental health challenges, or other forms of adversity, both via phone and face-to-face
  • Strong ability to assess and respond to clients in crisis, quickly identifying needs and appropriate referral pathways
  • Sound understanding of child protection frameworks and mandatory reporting obligations
  • Excellent time management and organisational skills, with the ability to prioritise competing demands and deliver timely, client-focused responses
  • Current Driver’s Licence

This role aligns with the capability requirements of a Individual Contributer level. Please see the Capability Framework attached to this advert to discover essential skills, values and behaviours required at this level.

Our Commitment

At Benevolent we are committed to diversity, equity and inclusion and to providing a culturally safe workplace for all. We encourage applications from people of all backgrounds and identities, including LGBTIQA+, neurodivergent and people with disabilities, and those from Culturally and Linguistically Diverse backgrounds, to strengthen our ability to deliver inclusive and responsive services to the communities we support.

We recognise and value the cultural knowledge, lived experience and community connections that Aboriginal and Torres Strait Islander peoples bring, and welcome applications from individuals across all cultures, identities and lived experiences.

Ready to make a difference?

Click 'APPLY' to send your resume and a 1-page cover letter outlining your interest and suitability for the role.

Need more information or have questions? Feel free to reach out to Kristy on 0420 959 674 for a friendly, confidential discussion.

  • Internally this role is called Child and Family Practitioner

The Benevolent Society respects and promotes human rights and diversity. We are committed to fostering an inclusive culture where people of all backgrounds and identities feel welcomed, respected and valued. As a client-safe and child-safe organisation, all employees and volunteers are required to complete comprehensive employment screening. If you need any reasonable adjustments throughout the application process, please let us know how we can best support you.

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