Support Worker jobs

Achievement Support Services is a values-driven NDIS provider delivering consistent, person-centred in-home and community support across the Launceston region. We focus on dignity, safety, independence, and building genuine, respectful support relationships.

We are currently seeking an experienced Support Worker to provide consistent evening, day, and weekend support to a male participant who benefits from calm, structured, and professional support.

About the Role

This role involves regular evening, daytime, and weekend shifts. The participant receives support 7 days per week, and consistency is essential.

Roster includes:

• Evening shifts: approx. 6:00 pm – 9:00 pm
• Day shifts: approx. 9:30 am – 2:30 pm
• Weekend shifts: Saturday & Sunday
• Minimum 10 hours per week, with potential for additional hours over time

Support may include:

• In-home support and daily routines
• Community access and outings
• Medication administration
• Capacity building and mentoring
• Emotional regulation support
• Maintaining safe, calm, and predictable environments

Participant Support Requirements (Important)

This participant has expressed preferences around the support style that best meets their needs and wellbeing.

As such, we are seeking a Support Worker who:

• Is comfortable working in a female-identified support role, aligned with participant preference and dignity
• Communicates with clear, fluent, and well-paced spoken English
• Is well-spoken, able to explain and respond clearly, and comfortable re-phrasing information when needed
• Brings a calm, emotionally mature, and grounded presence
• Can work confidently within structured routines
• Maintains strong professional boundaries at all times

These preferences are participant-led and relate to communication, comfort, and quality of care.

Professional Expectations & Support Environment

This role is best suited to an experienced Support Worker who:

• Has experience supporting participants who benefit from consistent routines, clear communication, and strong professional boundaries
• Remains calm, respectful, and regulated in challenging moments
• Is able to reset and continue support after difficult interactions
• Follows support plans and organisational guidance consistently
• Completes clear, objective, and timely shift notes to support continuity of care

Professionalism, emotional maturity, and consistency are essential to this role.

Essential Requirements

• Minimum 6–12 months experience in disability, community, aged care, or similar support roles
• Medication administration competency/endorsement (required)
• First Aid & CPR (current or willingness to update)
• NDIS Worker Screening Check
• NDIS Worker Orientation Module
• Working with Vulnerable People Registration (TAS)
• National Police Check (within 12 months)
• Driver’s licence & reliable, insured vehicle
• Medical fitness to work (or willingness to obtain)
• Right to work in Australia

Highly regarded:

• Cert II or III in Individual Support, Disability, Community Services, or Aged Care

Pay & Benefits

• From $34.44/hr (SCHADS Level 2) + penalties
• Evening, weekend & public holiday rates up to $86.00/hr
• Supportive management and regular check-ins
• Clear communication and structured onboarding
• Opportunity to grow with us as we finalise full NDIS registration
• Meaningful, relationship-based work where consistency matters

How to Apply

Please send:

• A short cover letter outlining your availability and why you feel you’re a strong fit for this role
• Your resume, including experience, qualifications, and certifications

To:
Mindy Taber – Manager
info@achievementsupportservices.com.au

Achievement Support Services is committed to equal opportunity employment.
We welcome applications from people of all backgrounds and make hiring decisions based on role requirements, participant needs and preferences, and values alignment.

Job Type: Casual

Pay: $34.44 – $86.00 per hour

Expected hours: 10 – 20 per week

Application Question(s):

• How would you describe your experience supporting participants in structured or high-support environments?

*Less than 6 months
*6–12 months
*1–3 years
*3+ years

• This role requires consistent evening, day and weekend availability. Please indicate which shifts you are available for.

*Weekday evenings (approx. 6:00 pm – 9:00 pm)
*Weekday day shifts (approx. 9:30 am – 2:30 pm)
*Saturday
*Sunday
*I am seeking consistent ongoing hours (10+ hours per week)

• Maintaining professional boundaries is a key part of support work. Which statement best reflects your approach?

*I keep conversations focused on the participant and their support goals
*I share personal experiences if I think it helps build rapport
*I talk openly about my personal life to make participants feel comfortable

• This role requires native-level fluency in spoken and written English, including the ability to understand nuance, tone, and complex verbal instructions in real time.

Do you meet this requirement? please reply with Yes or No

• This role supports a participant who has a strong preference for female-identified support workers as part of their comfort and wellbeing.

Are you comfortable working within this participant preference?

• In exactly 4 complete sentences, describe how you would explain a daily routine to a participant and check that they have understood you.

Education:

• Certificate I - IV (Preferred)

Location:

• Launceston TAS 7250 (Preferred)

Work Location: In person