System Administrator jobs

Northern Territory Government
JOB DESCRIPTION

Job title Records Systems Administrator

Classification Administrative and Corporate Services Band 2 Position no. 13174

Job type Full time Duration Ongoing

Business unit Safety, People and Governance Location Darwin

Reports to Records Manager Reports to p/no. 22456
Power and Water values diversity. Power and Water encourages people from all diversity groups to apply for vacancies

Inclusion and and accommodates people with disability by making reasonable workplace adjustments. If you require an adjustment
diversity and Special for the recruitment process or job, please discuss this with the contact officer. For more information about applying for
Measures this position and the merit process, click here
recruitment plans Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures

plan, click here
Information for Applications must include a one-page summary about you, a detailed resume and copies of all relevant tertiary
applicants qualifications listed in your application. For further information for applicants and example applications: click here
Information about If you accept this position, a detailed summary of your merit (including work history, experience, qualifications, skills,
selected applicant’s information from referees, etc.) will be provided to other applicants, to ensure transparency and better understanding
merit of the reasons for decision. For further information: click here
PRIMARY OBJECTIVE

Effectively manage the technical and functional operation, maintenance and support of Power and Water’s Electronic Document Management
System (EDMS) environment, Content Manager.

KEY RESPONSIBILITIES

The “WHAT” to be delivered
Key Result Area 1
Investigate, analyse and prioritise assigned incidents and service requests. Action requests, resolve problems, manage internal and external service
providers and record all actions including user access management, system configuration, workflow support, reporting, and quality assurance
activities.
Key Result Area 2
Carry out routine auditing, monitoring, testing, maintenance and ongoing fault rectification of the system’s environments, services, functions, data,
security within Content Manager system. Ensure records are captured, classified, retained, and disposed of in accordance with legislative, policy,
and organisational requirements. Support compliance with records management standards and governance frameworks.
Key Result Area 3
Develop and maintain system administration documentation to a level that enables system and client service continuity in the absence of the
permanent administrator.
Key Result Area 4
Provide user support and training including advice, support and assistance to internal and external clients in the development and delivery of business
process improvement, significant and major change projects and system related training.
Key Result Area 5
Carry out duties in accordance with Power and Water's safety, environmental and quality policy, safety principles, corporate values and strategies.

COMPETENCY PROFILE

“HOW” to do it (Manager of Self profile - refer to Power and Water’s Behavioural Competency Guide)

Ensures accountability Holding self and others accountable to meet commitments

Action orientated Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Communicates effectively Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of
different audiences.

Customer Focus Building strong customer relationships and delivering customer-centric solutions.

Collaborates Building partnerships and working collaboratively with others to meet shared obligations.

Instils trust and values Building partnerships and working collaboratively with others to meet shared objectives while recognising the value
difference that different perspectives and cultures bring to an organisation.
Is resilient Rebounding from setbacks and adversity when facing difficult situations.

Self-development with Actively seeking new ways to grow and be challenged using both formal and informal development channels, using
self-awareness a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
MANAGEMENT RESPONSIBILITIES

No. of Direct Reports Nil No. of Indirect Reports Nil
Key Interactions: External Stakeholders (as per Single Point of Accountability Standard), Board, Executive Leadership Team, Senior

Leader Group, All Employees, External Customers

LAST UPDATED: February 2026

AT POWER AND WATER:

Job Description Northern Territory Government
COMPLIANCE
We expect you to:

• Actively align, support and promote Power and Water’s Values and support building a constructive workplace culture that celebrates

achievement through its people

• Carry out duties in accordance with Power and Water’s Safety and Environmental policies and procedures, working towards our goal of Zero

Harm

• Ensure all activities undertaken as a Power and Water employee comply with Power and Water’s Standards of Behaviour, Management

Standards and Procedures, relevant Acts, legal demands and that you manage all of your activities and responsibilities within the Power and
Water risk management framework

• Pass a job-specific pre-employment medical (if applicable)

SELECTION CRITERIA

Qualification and Skills Experience
Essential • Demonstrated ability to identify, investigate, and resolve routine • Minimum one year demonstrated experience using and

to moderately complex issues within an Electronic Document supporting an Electronic Document Management System
Management System (EDMS), including user access issues, system (EDMS) Content Manager, including user support,
anomalies, workflow problems, and data quality matters, reporting, quality checks, and system administration
escalating complex issues where required. tasks.

• Sound working knowledge of records management principles and • Proven experience developing clear, factual, and concise
practices, including record creation, classification, retention, documentation and reports, including procedures, work
sentencing, archiving, and disposal, with the ability to apply instructions, manuals, templates, and operational or
organisational policies and procedures in a practical operational compliance reports.
setting.

• High level communication skills with a strong focus on delivering

responsive and professional customer service to internal
stakeholders. Ability to provide clear advice and guidance to EDMS
users.

Desirable • Content Manager Systems Administrator Certification or relevant • Experience working within a records management or
qualifications, training, or professional development in records information management function, providing operational
and information management, or equivalent demonstrated support and assisting with compliance and governance
experience supporting Content Manager system. activities.

• Understanding of project management principles and processes • Experience assisting with configuration activities,
including workflow setup, folder or metadata changes,
retention schedule application, and system testing under
guidance and implementing technical system upgrades.

FURTHER INFORMATION
1. Contact Kayla Fyfe on 0498 823 247 or kayla.fyfe@powerwater.com.au for further information about the position
2. Information about Power and Water Corporation may be viewed at powerwater.com.au
3. The total remuneration package amounts published for this position include base salary, superannuation and annual leave loading and the
value of an extra week’s annual leave.

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=351265 Approved June 2026

Vacancy closes 19/07/2026 John Pease Acting Deputy CEO – Safety, People and Governance

AT POWER AND WATER: