Technical Solutions Manager jobs

Permanent, full-time role based out of our Brisbane or Sydney office.

Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you’ll be doing

As Manager, Technical Solutions, you'll play a pivotal leadership role within our Technology Division, helping shape the future of how Virgin Australia delivers technology.

Reporting to the Chief Technology Officer (Commercial Domain), you'll lead a team of technical specialists and partner closely with Product and Delivery leaders to deliver business outcomes through modern technology solutions.

This is a highly influential role where you'll be accountable for "building the solution right" while enabling opportunities through technology. You'll provide strategic technical leadership, guide architectural direction and help drive Virgin Australia's continued transformation to a product and platform operating model. You will own all technology solutions across our Commercial domain.

In this role, you will:

• Define and execute technology strategy and roadmaps aligned to business priorities and customer outcomes
• Provide technical leadership across a portfolio of products, platforms and business capabilities
• Drive architectural excellence, technical health and engineering quality across your domain
• Lead technology solution decisions, balancing business value, technical sustainability and risk
• Partner with Product and Delivery leaders to collectively own outcomes, priorities and decision-making
• Champion platform thinking, reusable solutions and modern engineering practices
• Lead legacy modernisation initiatives and proactively manage technical debt
• Build, coach and develop high-performing technical team, creating strong technical capability and career pathways
• Collaborate with Architecture, Security, Engineering Enablement and Platform teams to ensure alignment to enterprise standards
• Influence senior stakeholders and contribute to strategic planning, governance and investment discussions

This is a highly visible leadership role that sits at the intersection of business strategy, technology delivery and organisational transformation.

You’ll be great in this role if you have…

• Significant experience leading technology teams within complex, enterprise environments
• A track record of defining technical strategy and delivering technology outcomes aligned to business objectives
• Experience leading teams through technology, operating model or organisational transformation
• Strong technical architecture and platform design expertise
• Experience with modern cloud platforms, engineering practices and product-based delivery models
• Exceptional stakeholder engagement and influencing skills, including experience working with senior leaders and executives
• Strong people leadership capability, with experience developing technical talent and building high-performing teams
• Experience balancing short-term delivery needs with long-term technical sustainability
• Strong commercial acumen and the ability to evaluate technology investment decisions
• You have experience working within aviation, customer-facing organisations, or technology environments where commercial outcomes and customer value are key drivers of decision-making
• Experience leading large-scale integrations and enterprise transformation programs

Why join us?

Virgin Australia is undertaking one of the most significant technology transformations in its history. As we continue our evolution towards a product and platform operating model, you'll have the opportunity to influence technology strategy, shape engineering culture and drive outcomes that directly impact millions of customers.

You'll join a passionate technology leadership team, work with talented engineers and help define the future of technology at one of Australia's most recognised brands.

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
• A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs
• One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road. Please note, this role can also be based out of our beautiful Sydney CBD office
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Cheaper hospitality, retail, technology, beauty and wellness services
• Free counselling and access to a well-being app to support your physical, mental, social and financial health
• ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. .