Technical Support jobs in Canberra ACT

Build your career in technology with Calexi

Are you the person friends and family turn to when something technical stops working? Do you enjoy figuring out how things work, solving problems or learning new technologies?

You might be studying IT, networking, cyber security, software development or engineering. Perhaps you're preparing to start university, building your own projects or simply looking for an opportunity to turn your interest in technology into a career.

We're more interested in your curiosity, attitude and willingness to learn than your qualifications or experience.

Calexi is a growing, Canberra-based technology and cyber security company. We work with Australian businesses, Defence industry organisations and government clients to solve real technology challenges.

We're looking for someone to join our team as a Junior IT Support Technician.

This is an opportunity to learn alongside experienced professionals, develop practical technical skills and contribute to meaningful work from the beginning.

What you'll be doing

You'll work alongside our technical team to support clients and maintain their technology environments.

Your responsibilities will develop as your skills and confidence grow and may include:

• Helping users resolve everyday computer, software and connectivity problems
• Preparing, configuring and deploying laptops and workstations
• Supporting Microsoft 365, Windows and cloud-based services
• Assisting with network equipment, servers and IT infrastructure
• Learning how cyber security controls protect businesses and their information
• Monitoring systems, investigating alerts and assisting with routine maintenance
• Documenting technical work and contributing to our internal knowledge base
• Participating in internal technology projects and improvement initiatives

You won't be expected to know how to do everything when you start.

We'll provide training, guidance and support as you develop your capabilities.

Who we're looking for

We're looking for someone who genuinely enjoys technology and wants to build a career in the industry.

You might be a great fit if you:

• Enjoy understanding how technology works and solving problems
• Are curious, thoughtful and willing to ask questions
• Take pride in doing things properly
• Can communicate clearly and respectfully with others
• Are comfortable learning new skills and accepting feedback
• Take responsibility for your work and follow through on commitments
• Enjoy contributing to a team and helping others succeed
• Enjoy working and interacting with other people

You don't need professional IT experience, industry certifications or a university degree.

We welcome applications from people studying or planning to study information technology, computer science, networking, software engineering, cyber security or related disciplines.

We also recognise that technical skills can develop outside formal education. Personal projects, home labs, programming, gaming communities, volunteering and independent learning can all demonstrate genuine technical interest.

What you'll learn

Depending on your interests and development, you'll have opportunities to gain practical experience across:

• Microsoft 365, Azure and cloud technologies
• Windows administration and endpoint management
• Networking, servers and virtualisation
• Cyber security operations and threat detection
• Identity and access management
• Automation, scripting and software development
• IT service management and professional client support

We want you to understand not just how to perform a task, but why it matters.

As Calexi grows, there will be opportunities to explore different technical disciplines and develop a career aligned with your interests and strengths.

Why join Calexi?

Real experience from day one

You'll contribute to genuine client environments and technology projects, with appropriate supervision and support.

Training and professional development

We invest in developing our people. You'll receive practical on-the-job training, guidance from experienced technical professionals and opportunities to build industry-relevant skills.

Work that fits around your studies

This is a permanent part-time position offering 16–24 hours per week. We'll work with you to establish a predictable schedule that accommodates your university commitments, including reasonable flexibility around exams and assessment periods.

A workplace where questions are encouraged

Nobody knows everything. We value people who ask questions, share ideas, acknowledge mistakes and approach problems thoughtfully.

A growing business with genuine opportunities

We're building Calexi for the long term. Joining at this stage provides an opportunity to contribute to the business and develop alongside it.

A sustainable approach to work

We believe good work comes from capable, supported people. We value work-life balance, clear expectations and a professional environment where people can do their best work.

About Calexi

Calexi is a veteran-owned Australian technology company based in Canberra.

We provide managed IT services, cyber security, engineering and technology advisory services to organisations across Defence, government and industry.

We're a values-driven business built around creativity, problem-solving, equality, courage and honesty.

We believe technology should empower people, solve meaningful problems and create opportunities.

Technology with Purpose.

Applying

Tell us a little about yourself, why technology interests you and what you'd like to learn.

We'd particularly love to hear about something technical you've explored, built, fixed or taught yourself. It doesn't need to be impressive or complicated.

A personal project, a problem you've solved or something you've been curious enough to investigate is a great starting point.

Don't worry if you don't meet every point in this advertisement. If you're interested in technology and willing to learn, we'd like to hear from you.

Calexi is committed to fair employment practices and a respectful workplace. We welcome applications from people with different backgrounds, experiences and ways of thinking.