Technical Support jobs in New South Wales
- B2B BARBER Pty LtdQueen Victoria Building NSW
- Transportation links
- Visa sponsorship
- Soft Skills: Excellent communication and customer service skills, with a proven ability to explain technical concepts to non-technical creative staff (barbers…
- Milestone Technologies, Inc.Sydney NSW
- Participate in ongoing learning opportunities to expand technical and customer support capabilities.
- This role is ideal for individuals looking to build…
- Jenny & Hana Pty LtdErskine Park NSW 2759
- Visa sponsorship
- Proven experience in IT technical support or helpdesk roles.
- We are seeking a versatile, full-time ICT Support Technician to manage and maintain our business…
- View all Jenny & Hana Pty Ltd jobs - Erskine Park jobs - IT Technician jobs in Erskine Park NSW
- Salary Search: ICT Support Technician salaries
- Experteq CareersSydney NSW
- Referral program
- Annual leave
- Employee discount
- Employee assistance program
- Work from home
- Complimentary flu shots
- Resolve technical issues: Liaise with clients and internal teams to resolve technical incidents and requests.
- Minimum 3 years hands on IT support experience in…
- View all Experteq Careers jobs - Sydney jobs
- Salary Search: Technical Support Specialist salaries in Sydney NSW
- Experteq CareersSydney NSW
- Referral program
- Annual leave
- Employee discount
- Employee assistance program
- Work from home
- Complimentary flu shots
- Resolve technical issues: Liaise with clients and internal teams to resolve technical incidents and requests.
- Minimum 3 years hands on IT support experience in…
- View all Experteq Careers jobs - Sydney jobs
- Salary Search: Technical Support Specialist salaries in Sydney NSW
- Havas GroupSydney NSW
- Childcare assistance
- Parental leave
- Employee assistance program
- Salary packaging
- Paid volunteer leave
- Complimentary flu shots
- Managing all support requests through to resolution.
- Ensure compliance to all IT support procedures.
- The Junior IT Support Analyst is a great role for someone…
- View all Havas Group jobs - Sydney jobs - IT Support jobs in Sydney NSW
- Salary Search: Junior IT Support Analyst salaries in Sydney NSW
- GoogleSydney NSW
- Experience with performing component-level repairs and troubleshooting on technical equipment, diagnosing and troubleshooting operating systems, computer…
- View all Google jobs - Sydney jobs
- Salary Search: Data Center Technician salaries in Sydney NSW
- See popular questions & answers about Google
- AC3Sydney NSW
- Provide Remote support in a hosted environment supporting a broad range of business applications.
- Previous experience providing support via phone, email, face…
- View all AC3 jobs - Sydney jobs - IT Support jobs in Sydney NSW
- Salary Search: IT Support Analyst salaries in Sydney NSW
- NetStrategy Pty LtdNorth Sydney NSW 2060
- Visa sponsorship
- Keeping technical documentation accurate and up to date.
- Ability to troubleshoot and resolve technical issues methodically.
- View all NetStrategy Pty Ltd jobs - North Sydney jobs
- Salary Search: ICT Support salaries
- Harry Design StudioMaroubra NSW 2035
- Provide general IT support for the business and platform.
- You will assist with general IT support, platform testing, troubleshooting, system setup, user support…
- View all Harry Design Studio jobs - Maroubra jobs
- Salary Search: IT Support salaries in Maroubra NSW
- Liebherr-Australia Pty. Ltd.Mount Thorley NSW
- Parental leave
- Employee discount
- Providing technical support to the branch (this may be in person or over the phone).
- Provision of IT support services, level 1 tickets.
IT Helpdesk Support Officer | Minto, South - West Sydney
Often replies in 1 dayRedoxMinto NSW- Free food
- Paid volunteer leave
- On-site parking
- Triage support requests, troubleshoot and provide first / second level support.
- Writing technical documentation and How-To Guides.
- View all Redox jobs - Minto jobs - Helpdesk Support jobs in Minto NSW
- Salary Search: IT Helpdesk Support Officer | Minto, South - West Sydney salaries
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- Institute of Health and Management Pty Ltd.Parramatta NSW 2150
- Maintain accurate records of support requests, incidents, and student interactions through helpdesk and student support systems.
Technology Support Technician
Often replies in 1 dayAmpolAlexandria NSW- Fuel discount
- Paid volunteer leave
- Desirable experience includes 2+ years in end-user support, working with ServiceNow, and the flexibility to travel for onsite support when needed.
- View all Ampol jobs - Alexandria jobs - Support Technician jobs in Alexandria NSW
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- SentinelOneSydney NSW
- Remote work allowance
- Employee stock purchase plan
- Parental leave
- Health insurance
- Employee assistance program
- Analyze support workflows and make suggestions to improve efficiency and effectiveness.
- Provide grade-A support for our enterprise customers base in the APJ…
- MSS SecurityNew South Wales
- Ability to explain technical information clearly to non-technical users.
- Logging, tracking and resolving support requests within agreed service levels.
- View all MSS Security jobs - New South Wales jobs - IT Support jobs in New South Wales
- Salary Search: IT Support Analyst salaries in New South Wales
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Job Post Details
ICT Support Technician - job post
Job details
Pay
- $75,000 - $85,000 a year
Job type
- Full-time
Location
Benefits
Pulled from the full job description
- Visa sponsorship
- Transportation links
Full job description
About the Role
Modern grooming meets cutting-edge technology. BARBER INDUSTRIES QVB SYDNEY is a premier, rapidly growing barbering brand located in the heart of Sydney’s iconic QVB. We believe that a seamless digital experience is just as important as a sharp haircut.
We are seeking a qualified and experienced ICT Support Technician to join our team on a full-time basis. In this vital role, you will be the backbone of our digital operations, managing, maintaining, and optimizing our day-to-day technology infrastructure. As our go-to technical expert, you will ensure our hardware, booking systems, networks, and digital platforms run smoothly, securely, and efficiently to support our bustling flagship location and broader business operations.
Key Duties and Responsibilities
- System Administration: Install, configure, update, and maintain operating systems, booking/POS application software, and tailored programs to meet business and staff requirements.
- Technical Support: Act as the primary point of contact to rapidly diagnose and resolve software, hardware, and network issues for onsite staff and management.
- Network & Security: Implement, monitor, and support robust computer networks to ensure safe, secure, and reliable data flow (including secure guest Wi-Fi and internal payment networks).
- Hardware Maintenance: Troubleshoot, repair, and replace peripheral devices, including point-of-sale (POS) terminals, printers, modems, and digital displays.
- Infrastructure Assessment: Continually evaluate company software and hardware performance to recommend and deploy effective, scalable technical solutions.
- Digital & Social Media Management: Assist in the ongoing maintenance, basic updates, and security of the company's social media platforms and digital footprint.
Skills and Experience
- Qualifications: A relevant tertiary qualification (Advanced Diploma or Bachelor’s Degree) in Information Technology, Computer Science, or a closely related field.
- Experience: A minimum of 2 years of hands-on experience in an ICT support or systems administration role.
- Technical Skills: Strong troubleshooting, diagnostic, and problem-solving capabilities across diverse hardware, software, and network environments.
- Soft Skills: Excellent communication and customer service skills, with a proven ability to explain technical concepts to non-technical creative staff (barbers and front-of-house team).
- Autonomy: A proactive mindset with the ability to work autonomously, prioritize tasks in a fast-paced retail environment, and require minimal supervision.
Why Join Us?
- Prime Location: Work in one of Sydney’s most beautiful historic landmarks (QVB) with easy access to all public transport.
- Competitive Compensation: A highly attractive salary package ranging from $75,000 to $85,000.
- Talent Welcome: welcome applications requiring visa sponsorship for the right eligible candidate.
How to Apply
If you are a proactive IT professional looking to take the next step in your career with a dynamic lifestyle brand, we want to hear from you!
Please submit your resume for the role via email.
Equal Opportunity Employer
BARBER INDUSTRIES QVB SYDNEY is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pay: $75,000.00 – $85,000.00 per year
Work Location: In person