Temporary Receptionist jobs in Sydney NSW

Immediate Start – Dental Receptionist / Patient Care Coordinator

Permanent Part-Time Role
Beecroft Smiles | Where Work is Fun

Are you a dental receptionist who enjoys connecting with patients, building trust, and helping people make confident decisions about their dental care?

Do you have dental experience and enjoy having meaningful conversations with patients — from routine dental care and preventive treatments to more complex procedures such as dental implants?

Beecroft Smiles is looking for a warm, organised, and proactive Dental Receptionist / Patient Care Coordinator to join our growing team.

This role is ideal for someone who understands that great dentistry is not just about the procedure — it is about helping patients feel informed, supported, and confident throughout their entire dental journey.

Why You’ll Love Working With Us

A friendly, supportive, and genuinely caring team cultureA modern, well-established practice with a strong community reputation since 2013

Be part of a practice providing comprehensive dentistry, including implants, cosmetic, and general dental careWork closely with an experienced clinical team and support patients through their treatment journeyFlexible roster tailored to your availabilityConvenient location opposite Beecroft train station, buses at the door, and free parkingOpportunities to grow your skills and develop your career in dentistry.

About the Role

As our Dental Receptionist / Patient Care Coordinator, you will be an important link between our patients and clinical team.

You will be responsible for creating a welcoming first impression, understanding patient needs, answering questions, and helping patients navigate their dental care.

A key part of this role is supporting patients considering dental implants and other complex treatments. You will need to understand the implant journey — from initial enquiry and consultation, through scans, treatment stages, appointments, and follow-up — so you can confidently communicate with patients and help them feel comfortable moving forward.

At the same time, you will manage conversations around all aspects of general dentistry, including preventive care, fillings, crowns, hygiene visits, cosmetic treatments, and ongoing dental maintenance.

Your Responsibilities Will Include:

Patient Care & Treatment Coordination

• Building strong relationships with patients and creating a positive experience from their first interaction
• Understanding patient concerns, goals, and expectations
• Explaining general dental procedures and treatment processes in a clear and reassuring way
• Supporting patients through their dental treatment journey
• Coordinating implant patients by helping them understand the treatment stages, appointment flow, and next steps
• Following up treatment plans and assisting patients with progressing their recommended care
• Communicating closely with dentists and the clinical team to ensure patients receive consistent support

Reception & Practice Coordination

• Welcoming patients and managing front desk enquiries
• Handling phone calls and patient conversations professionally and confidently
• Scheduling consultations, treatment appointments, recalls, and follow-ups
• Coordinating longer and multi-stage treatment appointments
• Processing payments, health fund claims, and CDBS
• Maintaining accurate patient records
• Helping ensure the practice runs smoothly and efficiently

Clinical Support (if required)

• Supporting the dental team when needed
• Understanding dental terminology, procedures, and workflows
• Assisting with general dentistry and implant-related processes
• Sterilisation and infection control processes

What We’re Looking For

We are looking for someone who:

• Has dental reception experience (minimum 1 year preferred)
• Has a strong understanding of general dentistry and dental procedures
• Can confidently communicate treatment information to patients
• Has experience with dental implants, surgical dentistry, or treatment coordination highly regarded
• Understands the importance of patient education and helping people make informed decisions
• Is comfortable discussing treatment plans and answering patient questions
• Is organised, reliable, and detail-focused
• Has excellent communication skills and a warm personality
• Enjoys working in a team environment and supporting others

Experience with dental software (EXACT highly regarded) would be an advantage.

What You’ll Get in Return

• Attractive remuneration based on your experience and skills
• Flexible permanent part-time hours
• Opportunity to develop into a specialised patient care and treatment coordination role
• Ongoing learning and professional development
• A supportive workplace where your contribution is recognised
• The opportunity to be part of a practice that changes patients’ lives through quality dental care

If you enjoy dentistry, love helping people, and want a role where your communication skills make a real difference, we would love to hear from you.

Job Types: Full-time, Part-time, Casual, Temp to perm

Pay: $35.00 – $45.00 per hour

Benefits:

• Employee mentoring program
• Professional development assistance

Application Question(s):

• When are you able to start work?
• Do you have assisting experience with Dental Implants?
• What dental software(s) have you used at reception?

Education:

• High School (Year 12) (Preferred)

Experience:

• Dental Assisting: 1 year (Preferred)
• Dental Receptionist: 1 year (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person