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Tenancy Relations Officer - job post

Home In Place
Australia
$47 an hour - Permanent, Full-time
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Job details

Pay

  • $47 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • No weekends

Location

Australia

Benefits

Pulled from the full job description

  • Gym membership
  • Employee assistance program
  • Salary packaging
  • Birthday leave

Full job description

Tenancy Relations Officer

  • Real Estate & Property
  • Property Management
  • NSW Other
  • Permanent / Full Time

20/7/2026

  • No after-hours or weekend work
  • Salary packaging to increase your take-home pay
  • Pool vehicle provided for work-related travel
Looking for a role where you can combine tenancy management with meaningful community impact?

About Us
Home in Place is one of Australia's largest not-for-profit community housing providers. We believe everyone deserves access to safe, affordable housing and we're committed to supporting our tenants to sustain their tenancies and thrive in their communities.

The Role
Based in Newcastle, you'll manage a portfolio of community housing properties across Newcastle and Lake Macquarie. You'll work closely with tenants to support successful tenancy outcomes while ensuring compliance with relevant legislation and organisational policies.
This role offers a rewarding mix of tenancy management, client support, stakeholder engagement and advocacy.

About You
You are an experienced tenancy, property or housing professional who is passionate about helping people achieve stable housing outcomes.
You'll bring:
  • Experience in tenancy management within community, public or private housing
  • Knowledge of the Residential Tenancies Act and tenancy management practices
  • Experience working with people from diverse backgrounds and those with complex needs
  • Strong communication, conflict resolution and problem-solving skills
  • Experience preparing for and representing matters at NCAT (highly regarded)
  • Strong administration and computer skills
  • Current NSW Driver Licence
What You'll Get
  • Permanent full-time position
  • Approximately $47/hr
  • Newcastle-based role servicing Newcastle and Lake Macquarie
  • No after-hours or weekend work
  • Access to a pool vehicle for work-related travel
  • Not-for-profit salary packaging
  • Paid Birthday Leave
  • Annual training allowance and paid study leave
  • Discounted gym membership (Fitness Passport)
  • Free, confidential Employee Assistance Program (EAP)
  • Annual flu vaccination program
  • Supportive, values-driven team culture

How To Apply
To apply, please submit your resume and a cover letter outlining your skills, experience and suitability for the role.

For confidential enquiries about the position, please contact our HR team on 02 4920 2600 or email recruitment@homeinplace.org.

Applications will be reviewed as they are received. The position may close prior to the advertised closing date if a suitable candidate is identified, so we encourage you to apply early.

Our Commitment
Home in Place values diversity and inclusion and welcomes applications from people of all backgrounds. If you require adjustments during the recruitment process, please contact our Recruitment Team and we'll work with you to meet your needs.

Home in Place is committed to maintaining the highest standards of child safety and protection
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