We’re an established MMA academy with a strong focus on Brazilian Jiu-Jitsu, Muay Thai and Mixed Martial Arts, developing students of all levels while also supporting a highly competitive competition team. You’ll have the opportunity to work alongside and learn from a World Champion BJJ practitioner in a supportive, energetic environment.

About Immersion MMA

We’re more than just a martial arts gym. We’re a community.

We pride ourselves on creating an environment where students can train, improve, compete and build confidence — whether they’re completely new to martial arts or working towards competing at the highest level.

Our team is passionate about what we do, and we believe work should be fun, rewarding and sustainable. That’s why we place a big emphasis on work life balance and flexibility.

About the role

As our Membership Advisor, you’ll be one of the friendly faces of Immersion MMA.

You’ll be responsible for creating a welcoming experience for our members and helping new students take their first step into the gym.

Your role will include:

Welcoming members and visitors
Managing the reception area and keeping the front desk organised
Responding to membership enquiries
Following up with prospective members and organising trials
Helping new students understand our memberships and training options
Converting enquiries and trials into memberships
Supporting member retention and engagement
Assisting with general administration and day-to-day gym operations
Helping create a positive, welcoming atmosphere within the club
Supporting events, promotions and community activities
Keeping the gym environment clean, organised and professional

What we're looking for:

We’re looking for someone who is:

Friendly, approachable and confident speaking with people
Naturally positive and energetic
Comfortable having conversations about memberships and sales
Organised and reliable
A great communicator
Comfortable working independently while being part of a small team
Passionate about creating a great customer experience
Interested in health, fitness or martial arts : BJJ/MMA experience is a bonus, but not essential

You don’t need to be a martial arts expert. Personality, attitude and the ability to connect with people are far more important Why work with us?

At Immersion MMA, you’ll be joining a genuinely supportive team where we want you to enjoy coming to work.

What we offer:

Flexible working hours
A fun and relaxed working environment
Strong focus on work-life balance
Work alongside a World Champion BJJ practitioner
Be part of a strong and exciting competition team
Opportunities to learn about BJJ and the martial arts industry
A friendly, down-to-earth team
Opportunities to grow with the business
A role where you can genuinely become part of the Immersion community
Team dinners and catch ups

If you’re looking for a job that combines people, fitness, community and a great team culture, we’d love to hear from you.

Location: Ringwood, VIC
Position: Membership Advisor
Hours: Flexible / up to 26 hours per week
Pay: $31 per hour + commission / depending on experience

Think you'd be a great fit? Apply now and tell us a little about yourself and why you'd love to join Immersion MMA.

Job Type: Casual

Pay: From $30.00 per hour

Expected hours: 20.0 – 26.0 per week

Application Question(s):