Skip to main content
Post your resume and find your next job on Indeed!

Theme Parks jobs in Gold Coast QLD

Sort by: -
    • Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional…
    • The Gold Coast offers so much to explore during your down time.
    • As a Food & Beverage All-Rounder at Mantra on View, you will warmly welcome guests and showcase…
    • Think of it as getting paid to stay fit.
    • Cleaning and prepping fibreglass surfaces to a high standard.
    • Experience in detailing — automotive, fibreglass, marine…
    • As a Housekeeping Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to…
    • As Maintenance Assistant, you will be the master of all trades, prepared to take on any maintenance, repair, paint job or improvement challenge that may arise.
    • Up to 40% off food, retail and in-park experiences.
    • Permanent Night Security Officers | $29.88 p/hr + incentives | Guaranteed minimum 30 hours per week.
    • You oversee the achievement of daily cleaning excellence, uplift team spirits, and shape our Housekeeping team into cleanliness champions.
    • As Assistant Manager, you will take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of…
    • With six consult rooms and a well-designed treatment room, this mixed billing AGPAL-accredited practice offers an excellent opportunity for a GP to become part…

Job Post Details

Guest Service Agent - job post

Accor Apartments & Realty
4 Ocean Avenue, Surfers Paradise QLD 4217
Permanent, Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekend availability
  • Shift work
  • Public holidays

Location

4 Ocean Avenue, Surfers Paradise QLD 4217

Full job description

Mantra Sun City, located in the heart of Surfers Paradise on the Gold Coast and within walking distance from the light rail. The property offers a range of accommodation options from hotel style rooms to apartments and penthouses. With sweeping views of the Pacific Ocean or the neighbouring Hinterland, lagoon-style pool, dining at the 100 seated Koastal Kitchen Restaurant or experiencing a special event on site, this property caters for a wide range of travellers. The Gold Coast offers so much to explore during your down time. Surf or swim the waves across a range of famous beaches, enjoy endless restaurant options, shopping meccas, music festivals and major theme parks just to name a few.

Purpose
As a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay. Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional hospitality and creating memorable experiences for our valued guests.

Primary Responsibilities
  • Roll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-out
  • Confidant in communicating with guests and colleagues to ensure cohesive collaboration
  • Conquer challenges alongside guests, transforming dilemmas into success stories
  • Promote hotel amenities and services by having a deep understanding of products and offerings
  • Be the local legend, sharing information on neighbourhood hotspots and must-visit gems from your treasure trove of knowledge
  • Display proficiency in accurately handling reservations and managing guest accounts
Skills and Experience
  • Previous experience in hotel front desk operations is a valuable asset
  • Innovative approach to exceeding customer service expectations
  • Skilled at collaborating within teams, as well as working independently
  • Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills
  • Proficiency in both written and verbal communication
  • Available to work a variety of shifts including nights, overnights, weekends, and public holidays as required
Accor Benefits
  • ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
  • Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
  • Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
  • Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
  • Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
  • Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
Let Employers Find YouUpload Your Resume