Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.

Rooms Division – Manager in Training Program

The Manager in Training (MIT) program at Four Seasons is a thoughtfully crafted pathway for those ready to turn their education and ambition into meaningful leadership within a luxury hotel environment. Designed as a bridge between hospitality studies and real-world operations, this 12–18 month journey offers hands-on experience, mentorship, and the opportunity to grow into a confident, capable leader.

Throughout the program, MIT participants will rotate through a variety of experiences within a chosen division while gaining exposure to the broader leadership landscape of the hotel. You’ll be entrusted with a strategic project, paired with a senior leader as your mentor, and supported through regular feedback and development conversations — all to help you thrive, not just succeed.

What You’ll Do

Bring positive energy and genuine warmth to everything you do, contributing to a welcoming and supportive environment
Lead with integrity and purpose, demonstrating a strong work ethic and thoughtful decision-making in service of both guests and colleagues
Learn, embody, and uphold Four Seasons service and cultural standards, ensuring every guest experience is thoughtful, seamless, and memorable Internal Four Seasons experience, strong performance, and demonstrated potential are highly valued
Anticipate guest needs, actively seek feedback, and respond with care, urgency, and professionalism
Lead daily shift briefings and support the end-to-end training journey of new team members, including coaching, feedback, and progress communication
Work collaboratively and discreetly, maintaining the highest standards of confidentiality and professionalism
Immerse yourself in the Four Seasons culture, values, and philosophy, using them as a compass for how you lead and engage
Participate in — and at times lead — meetings and training sessions, embracing every opportunity to learn and contribute
Develop a deep understanding of all line-level roles within your department, grounding your leadership in hands-on experience

What You Bring

This opportunity requires eligible working rights in Australia, including availability to work a full-time roster for the full duration of the program (up to 18 months)
An upcoming or recent qualification in Hospitality Management is an advantage, though graduates from all disciplines are welcome
Internal Four Seasons experience, strong performance, and demonstrated potential are highly valued
One to two years’ experience in hospitality or a service-driven environment
Evidence of leadership through your work experience, studies, or extracurricular involvement
A genuine passion for growth, learning, and building a long-term career with Four Seasons
Strong communication skills in English, with additional languages highly regarded