Training Medical Receptionist jobs in Sydney NSW

Casual Receptionist & Administration Assistant

Sydney CBD | Approximately 20 Hours per Week | Competitive Hourly Rate | Supportive Team Environment

Quay Health is seeking a professional and organised Casual Receptionist and Administration Assistant to join our Sydney CBD clinic. This is a varied role supporting both the day-to-day reception needs of Quay Health and the customer service and administration functions of our affiliated training organisation, Vital First Aid.

If you are personable, proactive and thrive in a fast-paced environment, this is an excellent opportunity to join two established and growing healthcare businesses.

About Quay Health and Vital First Aid

Quay Health is a multidisciplinary allied health clinic located in the heart of Sydney CBD. We provide physiotherapy, podiatry, remedial massage therapy and other health services, with a strong focus on clinical excellence and exceptional patient care.

Vital First Aid is an established Registered Training Organisation with more than 30 years of experience delivering first aid and emergency-response training across Sydney, the Central Coast and surrounding regions.

Together, our businesses are committed to providing professional, responsive and high-quality service to patients, students and corporate clients.

The Opportunity

You will be the first point of contact for Quay Health clients while also providing telephone, email and administrative support to Vital First Aid. You will play an important role in delivering a positive customer experience and ensuring the smooth day-to-day operation of both businesses.

Key responsibilities include:

• Welcoming Quay Health clients and providing a professional front-desk experience
• Managing clinic appointments through our practice management system
• Responding to phone and email enquiries for both Quay Health and Vital First Aid
• Assisting Vital First Aid students and corporate clients with course enquiries, bookings and enrolments
• Processing payments and managing billing accurately
• Providing administrative support to practitioners, trainers and management
• Completing data entry, reports and general office administration
• Helping maintain an organised, professional and welcoming workplace

About You

The ideal candidate will demonstrate:

• Excellent communication and customer-service skills
• A professional, friendly and confident manner
• Strong organisational skills and attention to detail
• The ability to manage competing priorities and remain composed in a busy environment
• Confidence communicating with patients, students and corporate clients
• Sound computer skills and the ability to learn new systems quickly
• Previous experience in reception, administration or customer service
• Experience in healthcare, training or education administration is advantageous but not essential

What We Offer

• A varied role across the healthcare and vocational-training sectors
• A supportive and collaborative team environment
• Approximately 20 hours per week with flexible casual shifts
• A competitive hourly rate
• Opportunities to develop your administration and customer-service experience
• A modern, well-equipped workplace in a prime Sydney CBD location

Job Type: Casual

Pay: $30.00 – $35.00 per hour

Experience:

• Medical receptionist: 1 year (Preferred)

Work Authorisation:

• Australia (Preferred)

Work Location: In person