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    • Employment | Dallas | Maximum Term - Full-time.
    • Full-time maximum term position to 30 October 2028, based at our Dallas location.
    • View all AMES Australia jobs - Dallas jobs - Client Services Specialist jobs in Dallas VIC
    • Salary Search: Client Support Officer - Dallas salaries in Dallas VIC
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Job Post Details

Client Support Officer - Dallas - job post

AMES Australia
3.5 out of 5 stars
Dallas VIC
$58,396 a year - Full-time
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Job details

Pay

  • $58,396 a year

Job type

  • Full-time

Location

Dallas VIC

Benefits

Pulled from the full job description

  • Employee discount
  • Employee assistance program
  • Salary packaging
  • Subscriptions

Full job description

Employment | Dallas | Maximum Term - Full-time

  • Full-time maximum term position to 30 October 2028, based at our Dallas location
  • Applicants who speak Arabic and Turkish are highly desirable
  • Annual salary is $58,396 + 12% super
  • Other benefits include:
    • Regular performance feedback and performance review process
    • Supportive environment and caring work culture with work/life balance
    • Cultural Diversity
    • Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
    • Flare Employee Discounts Program
    • 17.5% Annual Leave Loading
    • Employee Assistance Program (EAP)

AMES Australia acknowledges the traditional custodians of the lands and waters where we live and work. We pay respect to their elders past, present and emerging.

  • AMES Australia offers cultural, ceremonial, and representative leave to support Aboriginal and Torres Strait Islander employees in observing significant cultural practices, attending community meetings and ceremonies, and fulfilling official duties with the First Peoples’ Assembly of Victoria.

About the role

If successful, you will provide tailored and accurate administrative support to the SDMs, Employment Mentors and other site employees within the Employment Portfolio. It works in conjunction with Employment Mentors to provide seamless service to jobseekers, reducing the number of administrative and monitoring activities. This position may be a pathway to becoming an employment mentor with AMES Australia for people with no previous employment services experience or experience as an employment mentor

To be considered for one of these roles, you will be able to demonstrate the following key selection criteria:

  • To be willing to complete the Employment Services Skills Set
  • Good interpersonal and communication skills, including the ability to communicate with a range of clients over the phone, face to face and/or in writing
  • Strong computer skills, including proficiency in the Microsoft Office Applications, i.e Word, Excel, and PowerPointand knowledge of database applications
  • Ability to take initiative, problem solve and take the extra mile to engage clients
  • Strong organisational and time management skills with willingness to learn
  • Exposure to financial processes, payments and/or petty cash management
  • Ability to work both independently and collaboratively as part of a team in a busy environment
  • Ability to communicate service requirements to job seekers whilst ensuring the delivery of excellent customer service
  • Demonstrated positive values of integrity, reliability, teamwork and professionalism consistent with the AMES
  • Vision and values and demonstrated commitment to quality and continuous improvement principles.

Applications for these positions will be accepted up to 6pm on Friday, 7 August 2026, however interviews and/or other selection processes may commence prior to the close date.

To apply for one of these positions please submit:

  • Your current resume
  • Cover letter addressing the key selection criteria outlined above

About us

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

For more information about our commitment to Diversity and Inclusion please click here.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights.

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