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    • Managing technical escalations and ensuring timely resolution.
    • A Technical Account Manager (TAM) is a customer-facing technical role that combines…
    • * Tertiary degree in either business, sales or marketing, or relevant experience in sales and marketing.
    • * Sound knowledge of and experience in the Australian…
    • 6+ months of sales or customer service experience preferred.
    • Manage leads through the full sales cycle - from enquiry to close.
    • Talent Welcome: welcome applications requiring visa sponsorship for the right eligible candidate.
    • Soft Skills: Excellent communication and customer service…
    • Identify and prioritise target markets and industries for service trailer sales.
    • Develop and execute a sales plan to achieve revenue targets and business…
    • Job Type: Permanent Full-time position.
    • This role requires an in-depth knowledge of our AI platform and how it can be effectively integrated into various…
    • Simplify complex technical information for non-technical audiences.
    • Deliver pre-sales technical expertise, presentations, and product demonstrations.
    • Industry Experience: Previous technical or sales experience within the wine industry, backed by a network of well-established contacts.
    • Build after-sales service brand, optimize service systems and processes, support daily operations and digital construction of customer service centers, empower…
    • It is compulsory deep technical and operational knowledge as well as providing training and able to answer technical question from our customers.
  • View similar jobs with this employer
    • Provide technical and sales services to existing customers.
    • Provide after-sales service and technical advice based on current data sheets.
    • Qualifying leads and booking meetings for the sales team.
    • Working closely with sales, marketing, and event teams to support event growth.
    • No complex selling, no technical jargon.
    • — $500 fixed commission per confirmed and paid sale.
    • Short sales cycle, decision-makers see the value immediately.
    • Engage with customers to understand their technical requirements, providing demonstrations, and offering technical support throughout the sales process.
    • Participate in technical design sessions; develop technical solution documentation aligned with the business objectives.
    • Job Types: Full-time, Permanent.

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Job Post Details

Technical Account Manager - job post

Constantinople
Sydney NSW
From $9,200 a month - Full-time

Job details

Pay

  • From $9,200 a month

Job type

  • Full-time

Location

Sydney NSW

Benefits

Pulled from the full job description

  • Childcare assistance
  • Professional development assistance
  • Housing allowance
  • Parental leave
  • Health insurance
  • Vision insurance
  • Dental insurance

Full job description

Constantinople is an Australian fintech company building a next-generation core banking platform designed to modernize financial institutions with cloud-native infrastructure, automation, and real-time banking capabilities.

A Technical Account Manager (TAM) is a customer-facing technical role that combines relationship management, technical consulting, and project coordination.

At a fintech like Constantinople, the role helps banking customers successfully implement and use the company's core banking platform.

Typical job description

A Technical Account Manager is responsible for:

Acting as the primary technical contact for assigned banking customers.

Understanding each customer's business and technical requirements.

Leading onboarding and implementation of the banking platform.

Coordinating with engineering, product, and support teams to resolve technical issues.

Providing technical guidance on APIs, integrations, cloud infrastructure, and platform features.

Monitoring customer health, identifying risks, and ensuring customer satisfaction.

Delivering product demonstrations, training, and best practices.

Managing technical escalations and ensuring timely resolution.

Helping customers adopt new features and expand platform usage.

Pay: From $9,200.00 per month

Benefits:

  • Childcare assistance
  • Dental insurance
  • Health insurance
  • Housing allowance
  • Life insurance
  • Maternity leave
  • Parental leave
  • Professional development assistance
  • Visa sponsorship
  • Vision insurance

Work Location: In person

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