Welfare Officer jobs

About the Role

You will fulfil the accountabilities of this role in accordance with the CHQ HHS core values and as outlined below.

Technical Services:
Work collaboratively with social workers and multidisciplinary teams to ensure welfare interventions are informed by holistic considerations of the child and family's psychosocial circumstances and broader social determinants affecting access to healthcare.
Independently apply developed technical welfare decision-making principles and criteria in daily practice

Communication / Team Participation:
Contribute to welfare referral triage, prioritisation and allocation processes, providing senior technical input regarding case complexity, service responsiveness, and resource utilisation within a collaborative care framework.
Undertake administrative and service support responsibilities associated with welfare service delivery, including financial aid management, data collection and reporting, resource coordination and service planning.

Leadership

Maintain current knowledge of community, government and charitable resources, and provide advice to welfare team members regarding available support pathways and service options, in collaboration with the Welfare Team Leader.
Provide relevant data and information to support the Welfare Team Leader in the preparation of reports, including annual trust funds report and regular service reports to the Director of Social Work and Welfare.

Quality

Apply and promote evidence-based welfare practice and technical knowledge to enhance outcomes for children and families and contribute to consistent, high-quality service delivery across the welfare team.
Participate in and contribute to quality improvement activities, service evaluation and practice review initiatives, supporting implementation of agreed improvements across the welfare service.

About Children's Health Queensland Hospital and Health Service (CHQ HHS)

Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales.

Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised person-centred care through a network of services and facilities, including the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programs including specialist outreach and telehealth services.

Inclusion and diversity

To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.

Some of the great benefits of working at CHQ HSS

If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:

Opportunities for professional growth and development
Competitive renumeration
Annual pay increases
...12.75% employer superannuation contribution
...17.5% annual leave loading
Salary packaging
Employee wellness and assistance program
Work/life balance, variety, and flexibility

You can find out more about why it's so great to work at CHQ HHS here.This work is licensed under a Creative Commons Attribution 3.0 Australia License.