At ONE55 Health & Fitness, we’re passionate about creating exceptional experiences for our members. We’re looking for an energetic, customer-focused Membership Sales Consultant who thrives on building relationships, achieving sales results and delivering outstanding service.

If you’re motivated by helping people reach their health and fitness goals while working in a dynamic and supportive environment, we’d love to hear from you.

About the Role

As a Membership Sales Consultant, you’ll be the first point of contact for many prospective members, creating positive first impressions and guiding them through their fitness journey from day one.

You’ll be responsible for driving membership growth through lead generation, club tours and membership sales while also supporting our front-of-house reception and café operations to ensure every member receives an exceptional experience.

This is a part-time position working across a flexible seven-day roster, including evenings, weekends and public holidays as required.

Key Responsibilities

In this role, you will:

• Generate and convert membership enquiries into new memberships.
• Conduct engaging and informative club tours.
• Build strong relationships with prospective and existing members.
• Follow up leads, referrals and enquiries promptly.
• Promote ONE55 memberships, services and programs.
• Achieve individual sales targets and key performance indicators.
• Deliver exceptional customer service at reception.
• Assist with membership enquiries, bookings, administration and account management
• Support café operations, including preparing and serving café products.
• Maintain high presentation standards across member-facing areas.
• Contribute to local marketing initiatives, community engagement and promotional events.
• Ensure all workplace health and safety, food safety and operational procedures are followed.

About You

You are a confident communicator who enjoys connecting with people and has a genuine passion for customer service. You love working in a fast-paced environment and are motivated by achieving sales goals while creating memorable member experiences.

You’ll also bring:

• A positive, energetic and professional attitude.
• Strong sales and relationship-building skills.
• Excellent communication and interpersonal skills.
• Outstanding customer service experience.
• Strong organisational and administration skills with attention to detail.
• Confidence using computer systems and learning new technology.
• The ability to work a part-time, flexible seven-day roster, including evenings, weekends and public holidays as required.
• A collaborative approach and willingness to support the wider team.
• Experience in membership sales or consultative selling
• Experience within the fitness, health club, recreation, hospitality or retail industries.
• Experience using PerfectMind/XR or similar CRM or membership management systems.
• Current First Aid and CPR certification.
• Food Safety Certification.

Why Join ONE55?

At ONE55, you’ll become part of a passionate team dedicated to delivering outstanding experiences for our members. We offer:

• Complimentary ONE55 Health & Fitness Club membership.
• Free on-site parking.
• Discounts across West HQ food and beverage outlets.
• Career development and training opportunities.
• A supportive, collaborative and energetic team environment.
• The opportunity to make a genuine impact on people’s health and wellbeing.

If you’re passionate about health and fitness, love connecting with people and are ready to build a rewarding career in membership sales, we’d love to hear from you.

Apply now and become part of the ONE55 team!