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Job Post Details

Junior Community Tech Support - job post

Youngster.co
13 Hervey Range Road, Thuringowa Central QLD
$26 - $30 an hour - Apprenticeship, Contract

Job details

Pay

  • $26 - $30 an hour

Job type

  • Apprenticeship
  • Contract

Location

13 Hervey Range Road, Thuringowa Central QLD

Benefits

Pulled from the full job description

  • Annual leave
  • Unlimited annual leave

Full job description

About Us

Youngster.co is a social enterprise startup with a purpose. We believe in the power of community and technology to bridge generational gaps.

The Youngster.co program brings young people and seniors together in shopping centres, libraries, community centres, and other locations for intergenerational tech help sessions. Youngsters provide personalised tech help for seniors, including how to use their phone, do video calls, connect on social media, etc.

Location

This role is for our program at Willows Shopping Centre
(13 Hervey Range Rd, Thuringowa Central QLD 4810, Australia)

The Role

We are looking for people aged 18 and over who are friendly, patient, and comfortable with everyday technology to assist senior members of the community with basic tech skills. The sessions are held fortnightly on Tuesdays from 10 AM to 12 PM.

Key Responsibilities

  • Attend our 2-hour fortnightly learning sessions to assist seniors with tech-related queries and issues, such as smartphone, tablet, or computer troubleshooting.
  • Ability to explain technical concepts in simple terms and demonstrate patience when teaching.
  • Foster a friendly, respectful, and supportive environment for both seniors and youngsters.
  • Contribute ideas and feedback to continually improve our sessions and outreach.

Benefits

By joining the Youngster.co team you will:

  • Have an opportunity to make a real difference in the lives of seniors living in your area
  • Gain valuable skills in technology, leadership, and community engagement.
  • Connect with like-minded peers and professionals in the field.
  • Google Career Certificates: Once you complete 10 sessions. (Valued at $672)

Youngster.co will provide all the necessary training.

Ideal Candidate

  • Basic proficiency with smartphones (iOS/Android), tablets, and Windows computers
  • Good interpersonal and communication skills.
  • Ability to work with diverse age groups and backgrounds.
  • Commitment to Youngster.Co's mission and values.
  • Regular Youngsters need to be a minimum of 18 years old and must possess a valid National Police Check
  • Located at least within 15-20 kilometres away from Willows Shopping Centre (13 Hervey Range Rd, Thuringowa Central QLD 4810, Australia), as this is only a 2-hour/ fortnight contract work.

Youngster.co is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all staff.

Job Types: Contract, Apprenticeship
Contract length: 6 months

Pay: $26.00 – $30.00 per hour

Benefits:

  • Unlimited annual leave

Application Question(s):

  • This is a contract position that requires only 2 hours per fortnight, specifically on Tuesdays from 10:00 AM to 12:00 PM. Are you available on the said schedule and ok with the work hours?
  • Are you located at least 10-15 kms away from 13 Hervey Range Rd, Thuringowa Central QLD 4810, Australia?

Work Location: In person

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