Skip to main content
Post your resume and find your next job on Indeed!

Windows Server Support jobs

Sort by: -
    • Experience in an IT support / helpdesk role (or equivalent).
    • Provide first-level IT support via phone, email, and helpdesk tickets.
    • View all TasmanShield IT Systems Pty Ltd jobs - Melbourne jobs - IT Support jobs in Melbourne VIC
    • Salary Search: IT Support Technician salaries in Melbourne VIC
    • Providing customers support on Cloud based server environments.
    • Manage incoming daily support matter.
    • Attending onsite for computer or server breakdown…
    • Work within a team to support broad and varied systems from leading vendors.
    • Foundational knowledge of networking, server environments, and end-user computing.
    • Experience in an IT support, service desk or customer service environment (or transferrable experience).
    • Document procedures, work instructions, standard device…
    • Maintaining accurate documentation of support requests and resolutions.
    • Experience providing onsite and remote IT support to business clients.
  • View similar jobs with this employer
    • Flexibility to support before/after business hours if needed.
    • The role involves break/fix support, fault diagnosis, and resolution across core operating systems…
    • Providing customers support on Cloud based server environments.
    • Manage incoming daily support matter.
    • Attending onsite for computer or server breakdown…
    • Log, track and resolve support tickets.
    • Support key business applications: M365 suite, MS Teams, Exchange Online, Entra ID.
    • IT Support: 1 year (Preferred).
    • Experience resolving Level 2 technical support issues.
    • Provide Level 2 technical support and act as the primary escalation point.
    • Family support – industry leading 26 weeks paid parental leave.
    • Provide friendly, comprehensive support to internal teams, ensuring workflows stay on track and…
    • 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience.
    • 2+ years of corporate setting Windows, Mac or Linux Operating systems…
  • View similar jobs with this employer
    • Provide high level support to various industry and custom applications.
    • Knowledge of Windows desktop, Windows server environments including current and previous…
    • Provide L1 IT support, assisting employees with hardware, software and mobile device issues through ServiceNow and other support channels.
    • Liaise with staff, vendors and service providers to support ICT service delivery.
    • Provide ICT support for hardware, software, network, account and device issues…
  • View similar jobs with this employer
    • Provide L1 – L2 support to non‐network attached printers.
    • Should have basic knowledge of Mac operating system, to support Apple pc users.

Job Post Details

IT Support Technician - job post

TasmanShield IT Systems Pty Ltd
Melbourne VIC 3000
From $6,426 a month - Full-time

Job details

Pay

  • From $6,426 a month

Job type

  • Full-time

Location

Melbourne VIC 3000

Benefits

Pulled from the full job description

  • Childcare assistance
  • Referral program
  • Housing allowance
  • Parental leave
  • Health insurance
  • Vision insurance
  • Dental insurance

Full job description

IT Support Technician — Job Description (Indeed format)

Position: IT Support Technician
Location: Full Time

About the role
We’re seeking an IT Support Technician to provide day-to-day technical support to staff. You’ll troubleshoot hardware and software issues, support users via tickets and helpdesk channels, and help maintain reliable IT systems.

Key responsibilities

  • Provide first-level IT support via phone, email, and helpdesk tickets
  • Troubleshoot issues across Windows, Microsoft 365, and common business applications
  • Assist with onboarding/offboarding: account access, device setup, software installs
  • Support peripherals (printers, scanners, conference room devices) and basic network connectivity
  • Perform routine checks, updates, and desktop/laptop maintenance
  • Document issues and resolutions in the ticketing system
  • Escalate complex issues to senior engineers/vendors and follow through to resolution
  • Maintain a clean, secure workplace standard for IT equipment and data

Required skills & experience

  • Experience in an IT support / helpdesk role (or equivalent)
  • Strong troubleshooting and customer service skills
  • Working knowledge of Windows OS and Microsoft 365
  • Ability to prioritize tickets and meet service targets
  • Clear communication and reliable follow-through

Preferred

  • Experience with Active Directory / Azure AD
  • Basic networking knowledge (TCP/IP, DNS, DHCP)
  • IT certifications (e.g., CompTIA A+, Microsoft)

How to apply
Click “Apply Now” on this listing and submit your resume.

Pay: From $6,426.00 per month

Benefits:

  • Childcare assistance
  • Dental insurance
  • Health insurance
  • Housing allowance
  • Life insurance
  • Maternity leave
  • Parental leave
  • Referral program
  • Visa sponsorship
  • Vision insurance

Work Location: In person

Let Employers Find YouUpload Your Resume