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Job Description:

Role title: Emergency Department Administration Officer

Role type: Permanent Full-Time and Part-Time opportunities available (24–38 hours per week)

Role grade: Administration Officer Level 3, (Year1-2)

Department and location: Emergency Department (ED),St Vincent’s Public Hospital, Sydney

Salary: $71,072.43 - $73, 287.41 (pro rata for part-time) + super + salary packaging

Welcome to St Vincent’s Hospital Sydney

Join a team built on a proud legacy of world-class care, true compassion, and deep community roots.

Founded by the Sisters of Charity and powered today by St Vincent’s Health Australia, the Sisters' legacy of compassionate service is our living heartbeat. As Sydney’s premier and iconic inner-city public hospital, we serve the entire population, providing world-class care to all people, including the most vulnerable in our community. Across our renowned precinct, we feature cutting-edge programs and surgery infrastructure, fostering clinical excellence and professional growth.

Located in the vibrant heart of Darlinghurst, we are positioned just minutes from Kings Cross station, with direct, high-frequency bus connections from the east, and seamless links from Gadigal and Museum stations right to our doorstep.

Read on to explore this exciting role and the fantastic perks waiting for you here.

About the role

No two days are the same in our Emergency Department. As an Emergency Department Administration Officer, you'll be at the heart of one of Australia's busiest tertiary hospitals, ensuring patients receive a welcoming, efficient and professional experience from the moment they arrive.

Working alongside doctors, nurses and multidisciplinary teams, you'll play an essential role in supporting patient care while keeping the department running smoothly around the clock.

In this role you will:

• Welcome and assist patients, families and visitors with professionalism, empathy and respect.

• Register patients, manage admissions and maintain accurate electronic medical records.

• Coordinate patient movements and update patient information to support efficient Emergency Department operations.

• Process billing, funding and payment information accurately.

• Provide high-quality administrative support to clinical teams in a fast-paced, high-pressure environment.

Important: 24/7 Rotating Roster

This position operates on a 24-hour, 7-day rotating roster and includes day, evening, night, weekend and public holiday shifts.

Availability to work across all rostered shifts is an essential requirement of this role

About you

• Be the first point of contact for patients, families and visitors, delivering a professional, compassionate and welcoming experience in our busy Emergency Department.

• Register patients, manage admissions and maintain accurate electronic medical records to support safe and efficient patient care.

• Coordinate patient flow by updating patient movements and communicating effectively with clinicians and multidisciplinary teams in a fast-paced environment.

• Process billing, funding and payment information while ensuring accuracy and compliance with hospital procedures.

• Work as part of a 24/7 rotating roster, including day, evening, night, weekend and public holiday shifts, to provide administrative support whenever our Emergency Department is caring for the community.

What we can offer you

• Exceptional Rewards: Competitive pay and not-for-profit salary packaging to maximise your income

• Seamless NSW Health Mobility: Smooth transfer of your qualifying service and leave entitlements

• World-Class: Be part of a renowned precinct alongside the Garvan & Victor Chang institutes

• Excellence: Premier heart/lung transplant program, advanced robotics, & pioneering HIV/AIDS initiatives

• Cutting-Edge Oncology: Deliver advanced cancer care and trials at the renowned Kinghorn Cancer Centre

• Community: Support vital programs for First Nations, homelessness, mental health, & drug and alcohol care

• Professional Advancement: Accelerate your career with study leave and Curran Foundation scholarships

• Health & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrations

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.

How to apply

The closing date for applications is 10 August 2026. Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert.

Respectfully, this role is not open to recruitment agencies.

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au