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    • Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.
    • View all Oaks Hotels jobs - Glenelg jobs - Guest Service Agent jobs in Glenelg SA
    • Salary Search: Night Guest Service Agent salaries in Glenelg SA
    • See popular questions & answers about Oaks Hotels
    • Embrace a flexible rotating shift roster that includes early starts, late finishes, weekends, and public holidays.
    • A generous annual leave of 5 weeks.
    • Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.
    • Cinemas get busy, especially on weekends and holidays.
    • We’re seeking team members who can commit to a flexible roster, especially during peak times like…
    • Hourly rates may vary based on age, role, and when shifts are worked, with higher rates available on weekends and public holidays.
    • $35.39 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family &…
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    • School holidays and public holidays.
    • Shifts available across Port Adelaide, Fulham Gardens and West Lakes.
    • As a Team Member, you’ll help support the day-to-day…
    • Cinemas get busy, especially on weekends and holidays.
    • We’re seeking team members who can commit to a flexible roster, especially during peak times like…
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    • Flexible availability – late nights, weekends, and public holidays included.
    • Flexible Roster: Perfect for after-school hours, weekends and late-night trade.
    • 20% discount off Food & Beverage when working.
    • Flexibility to work days, evenings, weekends and public holidays.
    • Kitchen Attendants - AEC, CS, and TD.
    • Available to work a variety of shifts including nights, overnights, weekends, and public holidays as required.
    • You’re passionate, driven, and love working toward results, especially when travel is involved.
    • Quote, book, and invoice cruise bookings and packages with…
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    • Flexible availability, including late night, weekends, and public holidays.
    • Flexible Hours – Supporting your schedule and hobbies.
    • Availability to work flexible hours, including weekends and public holidays.
    • Maintain high standards by thoroughly cleaning guest rooms, including making beds…
    • Public holiday rate from $62 to $70 per hour, Sunday from $49 to $56 per hour and Saturday from $37 to $42 per hour.

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Job Post Details

Night Guest Service Agent - job post

Oaks Hotels
3.8 out of 5 stars
Glenelg SA 5045
$27.97 - $41.96 an hour - Part-time

Job details

Pay

  • $27.97 - $41.96 an hour

Job type

  • Part-time

Shift and schedule

  • 8 hour shift
  • Weekend availability
  • Monday to Friday

Location

Glenelg SA 5045

Benefits

Pulled from the full job description

  • Health insurance
  • Employee assistance program

Full job description

Company Description


Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.


Job Description


Oaks Glenelg Plaza Pier Suites are looking for a part-time Night Guest Service Agent who is passionate about hospitality and thrives on creating memorable guest experiences. If you pride yourself on delivering service with warmth, professionalism, and a personal touch, we’d love to hear from you.

From the moment guests arrive, your welcoming presence will make them feel right at home. You’ll play a vital role in guiding them through their stay; from smooth check-ins and check-outs to sharing local tips on attractions and eateries, leaving a lasting impression with your superb customer service and positive energy.

Key Responsibilities Include:

  • Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
  • Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
  • Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
  • Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

  • 3 x 10-hour shifts
  • Minimum 30 hours per week
  • Shift times: 8.15pm to 6.45am OR 10.00pm until 6am

Hourly Rates (excluding superannuation):

Monday - Friday: $27.97 per hour + penalties

Saturday: $34.96 per hour + penalties

Sunday: $41.96 per hour + penalties


Qualifications


Successful candidates will have:

  • Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
  • Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
  • Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
  • Passionate about creating positive guest experiences, with a focus on attentive service and resolving issues efficiently.
  • Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
  • Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information


At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

  • Career Growth: Learning and development programs to boost your career.
  • Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
  • Global Perks: International accommodation discounts across our hotel brands.
  • Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
  • Experiences: Discounted entertainment and activities.
  • Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
  • Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

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